4.0
The person at the counter didn’t want to help to match my needs for car rental. He was very disinterested to his job and he had one line answer and kept repeating same answer when I explained my situation. I wanted car drop off after hours. I understand this avis facility had no after hours option (which is very annoying and it broke the deal). Who wants to come again to the facility next day morning, pay for extra day (when car rentals are very expensive these days).Reviewed 23 Jul. 2022
review from![cheapflights]()
10.0
They were so so friendly and accommodating it was a total pleasure renting from themReviewed 21 Jul. 2022
review from![kayak]()
10.0
All great, but dealing with lost and found has become the largest hassle ever!!!Reviewed 22 Mar. 2022
review from![kayak]()
8.0
The car I rented had automated steering in the event the car began to wander on the road. The first night I had it it was quite windy and I was fighting with the automatic steering to the point that I was seriously contemplaing taking the car back to Avis. Drivers who are going to use similar vehicles with automated steering should be warned about this. After the first night I found the car was a joy to drive. I also want to mention that I had accidentally left a book that I was reading at the Avis counter. I got a call the next day telling me about the book and to pick it up when I dropped the car off and sure enough, when I dropped the car off, I picked up the book. Thanks go to the Avis counter guy.Reviewed 5 Jan. 2022
review from![kayak]()
10.0
Excellent experience for the first time ..Thank you.Reviewed 15 Dec. 2021
review from![kayak]()
1.9
Clear requirements during bookings and the need for independent credit card.Reviewed 10 Oct. 2021
review from![kayak]()
7.9
The vehicle was quiet, comfortable and a pleasure to drive. However, pick up of the vehicle left much to be desired. We arrived in a strange city, after dark and in the pouring rain. We were handed a key fob, and told that our vehicle would be just two buildings over to our left. After walking for some distance in the dark, we could not see any lit up AVIS sign, so looking at our black key fob, in the dark, tried to figure out which button might trigger the lights of our vehicle. Finally we saw lights go on, but have NEVER owned a keyless start vehicle. Again, in the dark night, had to figure out how to open the vehicle, then even worse, how to start it? After pushing the start button several times, I accidentally touched the brake pedal while pushing the button and it started. It would have been nice if someone took the time to show us where the vehicle was located, and it's features ---- especially in the dark and pouring rain. Drop off was easy.Reviewed 24 Sep. 2021
review from![kayak]()
10.0
Good service good ratesReviewed 16 Sep. 2021
review from![kayak]()
5.9
We were concerned with a problem we had with the car and we couldn’t get an answer as we were directed to different agents and our concern was never resolved. We were not happy with the cost of the rental car - way more expensive then two years ago when we last rented a vehicle.Reviewed 12 Sep. 2021
review from![kayak]()
7.9
Relatively newer car. Rather very high rental rate.Reviewed 6 Sep. 2021
review from![kayak]()
10.0
Pros:the car was nice and peppy with better than i would have imajined gas mileage. they were also cheaper than enterprise and thrifty whom i have also recently rented from. two thumbs up. great staff aswell.Reviewed 15 Nov. 2018
review from![kayak]()
10.0
Great CarPros:The look , ride and comfort.Cons:Enjoyed everything.Reviewed 17 Aug. 2018
review from![kayak]()