4.0
They didn’t have the car I reserved and tried to give me an suv or pickup when I wanted a car with good fuel economy. They did end up giving me a car it was fine 2 gal of gas once I got to Lincoln and dropped off the keys.Reviewed 22 Nov. 2023
review from![kayak]()
2.0
Pros:Saff was an hour late and wouldn't let me have the car .Cons:They could have told me that I had to have a major credit card to rent the car.Reviewed 1 Jun. 2021
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10.0
Pros:STAFF FRIENDLYReviewed 26 May 2021
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2.0
Pros:Staff at the booth helpful, but billing was completely different than he explained. There was a $50 no cancellation fee charged that should not have been applied. The agent also told me that if I returned the car by 7:30 Sunday night, I would be charged for one less day ($30 less). So I was over billed a total of $80 on this rental agreement.Cons:They need to say what they mean, and back it up with their words. I tried calling them Monday, May 18, stayed on hold for over 30 minutes, then disconnected when an agent finally answered. Because of this experience, we will not use Avis again. I also have to question Kayak on this as well.Reviewed 18 May 2021
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4.0
Pros:People were friendlyCons:Didn’t realize they would charge me almost another days rate for an extra hour past 24 hours!Reviewed 13 May 2021
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10.0
Pros:Everything was great!Reviewed 30 Mar. 2021
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4.0
Pros:They added an ice scraperCons:The person at the pickup was very late and extremely rude. When I dropped off no one was there even though they were supposed to be open.Reviewed 15 Dec. 2020
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2.0
Pros:We were charged for a jump start when the check engine light came on the vehicle 1 hour into our drive.Reviewed 15 Nov. 2020
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9.2
Cons:Cleanliness of the carReviewed 30 Sep. 2020
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3.2
Pros:Absolutely nothing !!!Cons:CAR was dirty , I found jul pods and batteries , cigarettes and chips on the back seat , and to top it all off , bag with dirty underwear tuck between back seats It was written on a paper , cleaned and disinfected By Terell Never again AvisReviewed 6 Sep. 2020
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2.4
Pros:Staff was ok, but unable to make decisions or not available.Cons:provide customers with clean, safe cars.Reviewed 16 Aug. 2020
review from![kayak]()
6.0
Pros:The car itself was okCons:The service I got when I picked up the car was very rushed. I was told to sign the paperwork and that was it the agent didn’t look at the car with me. When I packed up and went to leave the fast tank was also not fullReviewed 27 Jan. 2020
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