Book Thrifty car rentals in Omaha

Reviews for Thrifty in Omaha

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Wonderful

1

Very good

0

Good

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Okay

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Fair

2

Mediocre

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Poor

1

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4.0

Car wasn’t safe to drive. Employees resolution was to return it to original rental location (not nearest thrifty location) and pay for a more expensive rental vehicle or to not drive it on a day with wind, but “it’s going to be windy over the next few days”. (Wind was 20 mph on the day car was blowing all over the road)Reviewed 2 Jun. 2022

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5.9

What could have been better was the fact that I only had a choice between a Jeep or a Chevrolet truck and I'm a short and round person and my husband has bad knees. I chose the Jeep thinking it would be easier to get into, in which it wasn't. I called for 3 days after I got the Jeep hoping I could trade it for something easier to get into, but they didn't have anything available!Reviewed 28 Jul. 2021

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1.9

Tried to cancel but could nit.Reviewed 11 Jul. 2021

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4.0

Pros:Pick up was fine, the late night staff was nice. The car was the right size for our needs.Cons:We reserved a luxury vehicle and got a full size vehicle. The radio mechanics didn’t work, the car was filthy on the outside, there was a star in the windshield and other body damage that was not gone over with us at pick up. Drop off was complicated after hours. I didn’t have the paperwork to fill out with me so had to leave the garage and find my uber who was circling the airport waiting for me and then take it back up. There was no pen provided to fill out this mandatory paperwork so I had to scrounge one up. Just a disappointing experience overall.Reviewed 8 Jul. 2021

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10.0

Pros:YesReviewed 30 Jun. 2021

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5.2

Pros:Nice carCons:Charged me extra for unlimited mileage since I didn't have a return flight ticket. I am disappointed in Thrifty and Kayak for thisReviewed 17 Nov. 2020

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2.0

Pros:Nothing at allCons:No agents at the desk upon arrival. Booth agent Matt was unprofessional, not helpful, and unfriendly. Unable to reach customer service by phone. My reservation was cancelled and I rented with a competitor for less money. Customer service experience was terrible overall.Reviewed 15 Mar. 2020

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2.0

Cons:Final invoice was 20% higher than estimate. They also charge a $2.00 "shredding fee" in Omaha. New one on me!Reviewed 31 Jan. 2020

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8.8

Cons:I rented the car on line for a stated rate. When I arrived at the counter I was charged a higher rate. The counter attendant pointed out that the online vendor did not charge enough in fees. When I pointed out that, that was not problem and that I should get the lower rate, she told me that she would send my appeal to a supervisor for review. I received an email the following day with a commitment from the supervisor to honor the online rate. So while it worked out well, I was surprised by the disjoint between the online quote and the Thrifty direct price.Reviewed 26 Jan. 2020

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8.4

Pros:Nice staff and super easy drop offReviewed 12 Dec. 2019

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7.2

Cons:Car had maintenance required light on. Needed service but they did not want to perform.Reviewed 18 Nov. 2019

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6.0

Pros:agent at desk -non-chalant.Cons:A gazillion little extra's added on to make price much higher than stated price.Reviewed 4 Nov. 2019

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• Has the Thrifty rental car policy in Omaha changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• What is the most popular rental car from Thrifty in Omaha?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Thrifty in Omaha.

• How many car rental locations does Thrifty have in Omaha?

  Thrifty has 1 rental location in Omaha. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Eppley Airfield airport (OMA)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Eppley Airfield airport (OMA)?

  Yes