- All reviews
Pros: I made reservation at Portland Airport Information desk approx. 10:45 am on 12/24. He told me to pick up the rental before 6pm and he understand I will be driving to Seattle and drop off at Seattle Intl airport the next day. When I checked in with Avis I specifically mentioned I will drop off the car at Seattle airport around 11Am the next day on the 25th. The agent mentioned to pick up the car at stall N26. When I went to pick up the car at N26, there is no car so I went back to the office and the lady give me K21. At the counter I asked for a little bigger car which shows $64.54 versus originally $$45.23. On the eve of the 24th I noticed it shows I have to return by 6pm on the 24th. I called Avis right away, The man who answered was not too friendly who just said I have to pay the higher price approx. $77.00 with tax included. I believe his name is Manual. I returned the car next morning at 10:06am. I was kind of upset with this whole deal and forgot to fill the tank up. Even though I have plenty of time to refuel but since it was on Christmas Day I don't want to take the chance in case I got lost or no gas station close by so I have to pay the most expensive gas bill of $46.20. Even you add $77.00 and $46.20, it should not be total of $136.87. I have no idea where the rest of $13.67 came from. I usually rent from Enterprise and my daughter aways rent from Avis so I was thinking to give it a try. Very disappointed!!
Pros: Easy and efficient. Great price. Easy drop off location change
Pros: The staff was helpful and friendly. Checkout was very easy, literally just drove up and left the car.
Cons: While the staff at Avis seemed friendly and somewhat helpful, there was a very long wait to get the rental. There were only two agents at the counter assisting a fairly long line of customers and they did not seem to be aware of how long they were taking and did not even greet customers or acknowledge the line or the long wait, this while other rental companies on the floor had little to no wait. A third agent arrived and was doing two check-ins at once going back and forth between the two check-ins which made things go a bit faster, while the other two agents were still going at a snails pace. I finally got the keys to the car and was given the number of the space where the car was located but when I got upstairs, there was no car. I asked their counter located upstairs, that apparently is only for “premiere” renters or for higher valued vehicles. There were two agents helping one customer with another customer waiting and two members of staff at that counter “chit chatting”. Again, no acknowledgement when I entered. I waited another 5-7 mins with no acknowledgement and only when I approached one of the two staff members as they were walking out did they “notice” me and assist by walking me out to the numbered spot just to tell me I had to go back downstairs. No offer to have me be helped. I was given another rental and I loaded my luggage into the trunk and got in to drive away only to find that the car smelled of cigarette smoke. I unfortunately was not able to go back and request another rental due to my schedule and I had to reluctantly leave with that car. The smell of cigarette smoke, was noticeable all weekend and other family members noticed it when in the car. I tried calling for 30 mins after driving away to inform Avis of the smoke smell but no one answered and finally I stayed on the line long enough for the call to be directed to the general corporate call line where an associate was able to notate the smell in my file. Overall, in comparison to other larger rental companies like Enterprise or Hertz, this experience has been very poor, more like what I would expect from a smaller, local/regional and unknown rental company vs a larger national chain.
Cons: At drop off I was automatically charged $184 for gas refill. My initial estimate for the rental was $129.00 for 2 days. $184 for a tank of gas? Had to make an extra stop to the customer service desk just to get it credited. What a waste of time to be a preferred member. Never again.
Pros: no upsetting, professional interaction and choices for cars
Pros: We got upgraded to a Lincoln, the price was great and the service was quick and easy
Pros: Nice van, new, handled well
Pros: Very friendly staff. Pickup and drop off were very easy and convienient.
Cons: Avis got my business because of their lower cost over competition.
Pros: Everyone was super nice.
Cons: Car was really dirty. Check in employee was abrupt.
Cons: Nothing—- all Was great!
Pros: Staff was friendly, pickup of a rental other than the airport, close to my home
Cons: I really wish this place was open later than 5 as I have had to miss out on enough hours at work to make it difficult to pay rent this month. Is there anywhere renting cars after 5pm in the Portland area that isn't at the airport? There should be!
Other suppliers in Portland scored
- 8.8/10 Enterprise car rentals in Portland
- 6.9/10 Ace car rentals in Portland
- 7.1/10 Payless car rentals in Portland
- 7.8/10 Budget car rentals in Portland
- 8.9/10 Dollar car rentals in Portland
- 6.8/10 Hertz car rentals in Portland
- 8.1/10 Thrifty car rentals in Portland
- 8.6/10 Alamo car rentals in Portland
Where can I find Avis car rentals in Portland?
Address7102 Northeast Airport Way
|Monday||00:00 - 23:59|
|Tuesday||00:00 - 23:59|
|Wednesday||00:00 - 23:59|
|Thursday||00:00 - 23:59|
|Friday||00:00 - 23:59|
|Saturday||00:00 - 23:59|
|Sunday||00:00 - 23:59|
Phone+1 503 249 4950
Top tips for renting a car from Avis in Portland
- 25% of our users found rental cars from Avis in Portland for C$ 46 or less
- Book your rental car from Portland in Avis at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Avis in Portland are around 54% cheaper than other car types, on average
FAQs about renting a car from Avis in Portland
How much does it cost to rent a car from Avis in Portland?
On average a rental car from Avis in Portland costs C$ 77 per day.
What is the most popular rental car from Avis in Portland?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Avis in Portland.
How many car rental locations does Avis have in Portland?
Avis has 6 rental locations in Portland. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Portland airport (PDX)?
Does Avis offer shuttle or airport pick-up services from Portland airport (PDX)?