Reviews for Avis in Portland
- All reviews 100%
22 Jul 2017
Eff you for charging so much to drop off at airport
Pros: The car itself.
Cons: Having to go to some Budget/Payless/Avis franchise off airport grounds and have no way to get there or back to the airport - no Avis shuttle. And with two small children. Shame on you Kayak, and shame on Avis for partnering with you.
21 Jul 2017
Pros: Car pick up and drop off is well located in the airport area and easy to connect to the terminal ...
Cons: Car need to be cleaned before sending to another customer ...
18 Jul 2017
Avis didn't honor my quote
Cons: I made a reservation online for 6pm, but it turns out the office isn't open at 6pm. I got there at 6pm and I could see that someone was inside the office but they wouldn't open the door (understandable, they were closed, I guess). I couldn't start my rental and the Avis phone rep wanted to charge me about $350 instead of the $60.79 I was quoted, so I canceled the reservation. When I finally talked to the lady inside the office, she didn't help me. Never using Avis again- they could have at least called to tell me the office wouldn't be open, and the website should have not allowed me to make a reservation for that time.
12 Jul 2017
Pros: Liked being able to rent away from the airport and avoid all those stupid airport taxes and fees.
Cons: Didn't like that rental guy was the only one taking calls and customers and couldn't fully explain how "keyless" works, or what the battery and fuel gauge had to do with each other (I misread the battery charge as an empty tank.) Also the headlight location? He should have had the time to explain some of the controls since I've never driven a hybrid before.