10.0
Pros:Super convenient. The rental counter was right by baggage claim and the cars were across the street.Cons:No one was at the lot when I checked in. I don't know if that is unusual. My car had a lot of exterior damage that wasn't marked on the paperwork when I checked out so I was concerned that they know it was pre-existing. I took a video of the car before I left the lot and I haven't had any issues.Reviewed 30 May 2021
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4.0
Pros:NoneCons:Have the car ready when I arrive and have some staff you are not rudeReviewed 25 Apr. 2021
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10.0
Pros:Easy pickup and drop off.Cons:Price?Reviewed 25 Apr. 2021
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2.0
Pros:Arrived at 3pm. Received my car at 9pm. Absolutely ridiculous.Cons:Severely disorganized. Worst rental experience I’ve ever had.Reviewed 24 Mar. 2021
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4.0
Cons:No pre inspection of the vehicle. Very unclear instructions on what do to with the car when finished and dropping off. No receipt.Reviewed 2 Mar. 2021
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6.0
Cons:Had to wait over 1 hour to receive my carReviewed 4 Feb. 2021
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2.0
Pros:They overbooked the cars and didn’t have a vehicle for us until the next day. Terrible experience and will never boom with Avis again. Made my reservation 8 months in advance and the took more reservations to increase their bottom dollarCons:They should have vehicles available when people get to the airport.Reviewed 24 Jan. 2021
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2.0
Cons:Had to wait 80 minutes for car to be ready. Car had cracked tail light, several scrapes, and needed a brake job.Reviewed 11 Jan. 2021
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10.0
Pros:The car was availableCons:The waiting time could be less But overall everything when great.Reviewed 1 Sep. 2019
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4.8
Cons:When we arrived they told us they didn’t have any full size vehicles (which is what we reserved) so they would have to give us a mid-size. They also said it was going to take 40 minutes before our car was ready. We ended up waiting almost 3 hours! We will not be renting again from them in the futureReviewed 22 Jan. 2019
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3.6
Cons:The tires on the car were in awful condition. We had to consistently put air in one and by the last day it was flat & we drove to the airport on a donut. Driving in St Thomas is all hills with cliffs on one side so bad tires are dangerous! Also they charged us $130 more than the quoted price. And there were no signs at the airport so we didn't know where to return the car.Reviewed 31 Dec. 2017
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2.0
Horrible experiancePros:Nothing they denied my reservation and gave my rental to someone else before I got there.Cons:Everything. Avis will let you reserve a spot and then deny you when you arive.Reviewed 4 Jan. 2017
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