Book Avis car rentals in Santa Ana

Cons: Price

Cons: First they didn't have a car that could fit 7 as I reserved. Then it took over an hour to find an option. Then they put us in a passenger van in which we had to wait almost two hours for because the driver didn't see us so someone just parked the van. No one called us or anything so I had to go back into the rental office to ask where it was. That took some more time as they couldn't figure it out. Not the most convenient wait with a two year old. Then on the return they told us to park out back. Only to unload and reload our baggage as that person said we needed to go back to the airport in the van and not a shuttle. And to cap it off I was overcharged $200.

Cons: How dirty the vehicle was, no remote for the car so had to unlock the car to open the trunk. The amount of outside dance to the vehicle.

Cons: At pickup, the agent claimed they only had a VW Beetle in my requested class. I did not even see on Beetle on the lot and requested what I ordered. They did not provide such and charged me $5 per day for upgrade to a mid size. Not happy about this but it was late and we closed the deal.

Cons: Nothing

Cons: Nothing

Cons: My initial rental ended up not having air conditioning (in CA, in August). Due to traffic circumstances I couldn't return the car to my point of origin and had to drive over four hours until I reached an airport that could accommodate a rental exchange. Second car seemed fine, they upgraded my rental class, and I finished my drive that day with air conditioning. I drove that vehicle another 98 miles, over two days. On the road it seized up, with an indicator on the dash about the coolant temp...the car had over heated. Roadside assistance had to be called, and I was towed back to the airport to receive yet another vehicle. The last vehicle did make the journey back to Southern California, though I had my suspicions about the transmission. I have never had an experience like this with any rental company. I opted to lay a bit more to use Avis as I was hoping the name would bring quality. Having cars that are not inspected properly and thoroughly prior to being put on the road is not only inconvenient, but flat out has the potential to the dangerous. I am so disappointed with the Avis experience. And to be offered as an initial "we're sorry for the inconvenience" a $50 Avis voucher is insulting. Thankfully in the end there was an adjustment offered to me, I just wish that it hadn't cost me precious time with my family in the process.

Cons: All good!

Cons: Return my money and review the cars of care policy, the rear side windows I had to close manually because fought halfway.

Cons: The price I was quoted from Kayack, the person at counter would not honor. Over charge from price quoted.

Cons: Didn't care for the attendant at the pick up counter in the airport

Cons: Low mpg