Guest reviews
Overall rating
7.6
Good
Based on 2,315 reviews
Cleanliness
8.1
Comfort
8.2
Pick-up/Drop-off
7.8
Value for money
7.7
Avis car rental prices in Santa Ana
| Compact | C$71/day |
| Intermediate | C$78/day |
| Van | C$173/day |
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
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car was clean
great car
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car was great
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4.0
Cons: The way Inwas treated at drop off. Also the extra charges that they tried to charge - filled up gas tank with receipt across st and they tried to charge me 20 extra then a drop off fee, and extra taxes after drop off. Dont think I will rent from them again. Bad experience dont honor what employees say
review from
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10.0
Pros: great price, and great service.
review from
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10.0
Pros: How fast the rental and return processing was. Price. Avis very easy to work with, better than Enterprise; they are very uptight. Your people are friendly.
review from
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4.0
Pros: the size of car was what I requested
Cons: staff was rude. finding car rented not easy. Car was filthy and smelled terrible.
review from
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10.0
Good experience
Pros: The staff at both locations were wonderful - my flight was running late on my pickup date and the man at the location (Jason) was really helpful and offered to wait for me if I was close to their closing time - it wasn't necessary since I made it in time, but I truly appreciated his willingness to accommodate me - it definitely relieved some stress and made my travel day much more enjoyable. The car was new and nice and clean.
review from
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2.0
Would not use Avis again.
Cons: First car would not start. Second car had only a partial tank of gas, a broken center console, and ants. They quoted me a price of $45 and said insurance was $11. When I asked them to remove the insurance they said the price would be $42, so basically they lied. When I returned the car they're charged my credit card $65 instead of $45 without telling me why. And since I had to fill up to a partial tank of gas I ended up accidentally overfilling and so overpaid on gas. Would not use this company again.
review from
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10.0
Amazing customer service
Pros: This location had the best customer service I've ever had at a car rental.
Cons: The drop off at LAX took some Extra time waiting in line to check in my car. Amazingly I got through LAX security faster. But neither we're terrible. Just time :)
review from
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10.0
Avis Made the Difference - First Class
Pros: Avis made the difference between a lost trip an a fun trip. I had travel complications due to some airline issues, and Avis went above and beyond to make my trip great! I landed at a totally different airport than expected, and Avis rolled with the changes, and took care of me. No extra fees for the unused car, and they honored my Kayak.com price at the counter. First class service!
Cons: No complaints.
review from
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6.0
Cons: Car absolutely dirty (inside and outside).
review from
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4.0
Waited Over an Hour for a Car
Cons: The vehicle I reserved was not available when I arrived (at exactly my scheduled time). I waited an hour while they looked for a car for me and even checked with Budget to see if they had anything. Once I was finally given a badly damaged small SUV, the car seat I requested was the issue. I was given a small infant seat, with no base, for a 3.5 year old! It didn't fit properly- totally unsafe.
review from
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7.2
Cons: Price
review from
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2.0
Horrible Experience
Cons: First they didn't have a car that could fit 7 as I reserved. Then it took over an hour to find an option. Then they put us in a passenger van in which we had to wait almost two hours for because the driver didn't see us so someone just parked the van. No one called us or anything so I had to go back into the rental office to ask where it was. That took some more time as they couldn't figure it out. Not the most convenient wait with a two year old. Then on the return they told us to park out back. Only to unload and reload our baggage as that person said we needed to go back to the airport in the van and not a shuttle. And to cap it off I was overcharged $200.
review from
Other suppliers in Santa Ana scored
Where can I find Avis car rentals in Santa Ana?
18601 Airport Way, Avis car rentals
Address
18601 Airport WayHours
| Monday | 06:00 - 23:30 |
| Tuesday | 06:00 - 23:30 |
| Wednesday | 06:00 - 23:30 |
| Thursday | 06:00 - 23:30 |
| Friday | 06:00 - 23:30 |
| Saturday | 06:00 - 23:30 |
| Sunday | 06:00 - 23:30 |
Phone
+1 949 660 5200Top tips for renting a car from Avis in Santa Ana
- 25% of our users found rental cars from Avis in Santa Ana for C$ 57 or less
- Book your rental car from Santa Ana in Avis at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Avis in Santa Ana are around 55% cheaper than other car types, on average
FAQs about renting a car from Avis in Santa Ana
How much does it cost to rent a car from Avis in Santa Ana?
On average a rental car from Avis in Santa Ana costs C$ 81 per day.
What is the most popular rental car from Avis in Santa Ana?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Avis in Santa Ana.
How many car rental locations does Avis have in Santa Ana?
Avis has 3 rental locations in Santa Ana. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Los Angeles airport (LAX)?
Yes
Does Avis offer shuttle or airport pick-up services from Los Angeles airport (LAX)?
Yes
