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2.0
I didn’t get the car I reserved The car was dirty on the inside and outside.Reviewed 22 May 2023
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4.0
The pick up wait time was horrendous. They had one person working the counter and said person seemed more focused on chatting up the customer they were working with instead of recognizing they needed to expedite the check out process to get to the other customers,Reviewed 9 May 2023
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4.0
The car I received said it was a Mid size suv but it was more like a compact every other mid size sub I've received is alot bigger then the one I got it was very uncomfortable I didn't feel safe in it and I'm not a big person and it was tiny for meReviewed 15 Apr. 2023
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8.0
Pick up and drop off was easyReviewed 10 Apr. 2023
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8.0
It took over an hour to pick up our car. There were about 8 customers in line ahead of us. The car was parked nearby when we finally got through the line and our checkout process went quickly with our reservation.Reviewed 5 Apr. 2023
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10.0
Easy to rent. All went smooth. Inside floors could have been vacuumed. Was dirty Inside when first getting in the car.Reviewed 20 Mar. 2023
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6.0
I had put a convertible mustang and received a Camaro that was not convertible. This was my only complaint other than that they were great.Reviewed 6 Mar. 2023
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2.0
I booked an SUV and they offered me a Camero or Challenger. Then had to wait 20 minutes for them to find me an SUV and the gentleman helping me could not get in contact with other people to assist us faster. I don't think the car was cleaned very well or wiped down prior to giving us the keys, but overall it was fine. Dropping off the car was possibly the worst experience I could imagine. I got there before they closed and waited almost 20 minutes until someone came to help me. The woman was rude and told me I had to use the drop box because they were closed, though I was there prior to closing. If she had assisted me upon arrival, I would have returned the car a day early and not had to pay for the extra day but the lack of customer service and willingness to help me costed me an extra $150. I would not drop off at this location again unless it was made aware prior that you need to use the drop box and not talk to anyone.Reviewed 22 Feb. 2023
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8.0
The car had some issues - felt wobbly with highway driving and made a loud sound. My husband planned to tell them at drop off but they rushed him through, were rude, and didn't give him an opportunity to talk with anyone. Trying to help out before it's rented out again but weren't able to. Pick up experience at the beginning was great and the price was better than other rental places.Reviewed 19 Jan. 2023
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8.0
Car was clean and functioned well. There was a long wait to pick up the car and no opportunity to check the car for damage prior to signing the contract...Reviewed 16 Jan. 2023
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2.0
Took forever to get the car. Absurdly slow.Reviewed 15 Jan. 2023
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6.0
The pickup took a long time. I stood in line at the budget counter for 15 minutes and when I was next in line they sent me to the Avis counter where I was 5th in line and I had to wait an additional 15 minutes. The pickup was poor. The drop off was excellent.Reviewed 3 Jan. 2023
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