Book Budget car rentals in Santa Ana

Reviews for Budget in Santa Ana

Recent reviews

Traveler rating

Excellent

33

Good

11

Okay

12

Mediocre

14

Poor

0

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car was cleannever rent

get the carfriendly staff

returned the carnext day

car availablecar was dirty

pick up and dropcustomer service

8.0

Cons:The car I rented had quite a few scratches and there was a cigarette burn in the seat. Turning on the air conditioning in 95° heat revealed someone had smoked in the car and being an ex-smoker I'm a pansy these days as it drives me nuts. But being a Toyota Camry it ran great and got terrific fuel economy with no other issuesReviewed 15 Jun. 2021

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2.0

Cons:When it takes 2 hours for Budget to get a car for you at twice the normal rate. Ya, that could of been better.Reviewed 23 May 2021

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10.0

Pros:The employees were very pleasant and accommodating. Dropoff was simple and straightforward.Cons:Newer more comfortable vehicleReviewed 8 May 2021

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10.0

Pros:The staff was very helpful and made sure we left with a car even when we were presented with obstacles they were quick on their feet with solutions to help us.Cons:I was unsure were to leave the keys because we dropped it off before they were open so maybe a clear spot to leave the keys although I left them on the wall where they hung the keys.Reviewed 31 Mar. 2021

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8.0

Pros:car was greatCons:drop off processReviewed 27 Mar. 2021

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10.0

Pros:Pick-up was efficient, and staff was very helpful. Thank you for the mask!Cons:Drop-off was very easy. Parked, handed over keys, received receipt. Done.Reviewed 5 Nov. 2020

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9.2

Pros:The staff were organized, prompt and friendly. The Budget office at SNA was closed and housed temporarily in the Avis office, so there was some confusion and extra time involved. However, all-in-all a good experience.Cons:Sort out the office location.Reviewed 22 Aug. 2020

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10.0

Pros:clean car. easy pick up and drop off. great experience!!Reviewed 15 Aug. 2020

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10.0

Pros:The gal I picked up the car with was amazing, smart and just a pleasure.Cons:Not much good rental experienceReviewed 29 Jan. 2020

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10.0

Cons:If the pick up location was closer.Reviewed 17 Sep. 2019

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2.0

Pros:No. Car was disgusting. Wasn’t cleaned. Ant infestation in back seats and trunk. Couldn’t get customer service to answer to resolve for 2 days.Cons:Everything. I will never use budget again.Reviewed 22 Jul. 2019

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8.0

Cons:Location in garage is a little unorganized as far as checkout. No receipt given at checkout, now have to wait and see if I get an email with a receipt.Reviewed 27 May 2019

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More

• 4.0 /10Avis Car Rentals at Santa Ana
• 7.3 /10Hertz Car Rentals at Santa Ana
• 8.4 /10Enterprise Car Rentals at Santa Ana
• 5.6 /10Dollar Car Rentals at Santa Ana

• Has the Budget rental car policy in Santa Ana changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Santa Ana?

  Full-size (Chevrolet Impala or similar) is the most frequently booked rental car type from Budget in Santa Ana.

• How many car rental locations does Budget have in Santa Ana?

  Budget has 3 rental locations in Santa Ana. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes