Book Hertz car rentals in Santa Ana

Reviews for Hertz in Santa Ana

Recent reviews

Traveler rating

Wonderful

42

Very good

22

Good

7

Okay

15

Fair

12

Mediocre

0

Poor

39

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pick up the carfriendly staff

car was cleangreat experience

rented a carcustomer service

car availablecredit card

pick up and dropcar was dirty

location was closednever rent

wrong location

2.0

Had to wait 5 hours to get my car. Due to weather and people not returning the car. Nothing Hertz could have done but it was very exhausting waiting that long and then having to drive in traffic back to Vegas.Reviewed 28 Dec. 2022

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2.0

I did not get a car, and I was charged!Reviewed 25 Dec. 2022

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6.0

When pick up car, the rep didn’t clearly give information on the return location. The car is 36k miles and condition is under expectation .Reviewed 5 Oct. 2022

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6.0

We were given a car that strongly smelled of cigarettes. We had to change to a smaller smoke free car without a difference in price.Reviewed 26 Sep. 2022

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2.0

Our customer service experience with Hertz was just awful. They were not willing to move the reservation by 1 day, and they were very rude about it. There is no reason the reservation could not be moved. I checked online and there were cars available, and actually at a better price than what we booked it for. Will not be using Hertz again because the customer service was so poor.Reviewed 6 Sep. 2022

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8.0

Overall satisfied.Reviewed 6 Sep. 2022

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8.0

There was a really long line to pick up the car and then when we got to our car it had a "Routine maintenance required" message displayed so then we had to wait again to get a new car. Quicker check in/customer service would have been great!Reviewed 8 Aug. 2022

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2.0

When picking up the car, received demeaning / condescending treatment from the front desk person. Further, once check-in had been processed, it took more than 20 minutes for the car to be delivered to me.Reviewed 27 Jul. 2022

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8.0

We got a cute little spark. Everything went well and the staff was great!Reviewed 11 Jul. 2022

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10.0

Very friendly and accurate. Can't say that anything could have been better. Thank you for making our trip comfortable.Reviewed 2 Jul. 2022

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2.0

I had to use another company. There customer service was badReviewed 14 Jun. 2022

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4.0

I was late due to a massive accident and needed to call. There was no person to answer only a series of ways telling you to go to their website which is not helpful when driving. So when I arrived they were closed and I had to go back in the morningReviewed 25 May 2022

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• Has the Hertz rental car policy in Santa Ana changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Santa Ana?

  On average a rental car from Hertz in Santa Ana costs C$ 91 per day.

• What is the most popular rental car from Hertz in Santa Ana?

  Mini (Fiat 500 or similar) is the most frequently booked rental car type from Hertz in Santa Ana.

• How many car rental locations does Hertz have in Santa Ana?

  Hertz has 3 rental locations in Santa Ana. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes