10.0
Pros:That the on-site office at the hotel, that we did not know was there, was easily able change our car pick up to her office from the airport. Saved us so much time! And that she was willing to do it!Cons:It was a simple and easy process which was refreshing and greatly appreciated. I really couldn’t have asked for anything to be better.Reviewed 20 May 2021
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2.0
Pros:LAX staff was great even at 12 midnightReviewed 18 May 2021
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8.0
Cons:I never received an emailed copy of my invoice.Reviewed 23 Mar. 2021
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6.0
Pros:The service at LAX was greatCons:The santa maria location service was unwelcoming, on their phone the entire experience. Not given a choice of carsReviewed 14 Feb. 2020
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8.0
Pros:Somewhat friendly on pickup. Great on dropoff.Cons:NicerReviewed 1 Oct. 2019
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10.0
Cons:Excellent from pickup to drop off 5 starsReviewed 9 Jun. 2019
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10.0
Pros:Everything was easy on both endsCons:NothingReviewed 20 Mar. 2019
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10.0
Best Avis experience everPros:The SMX employees know how to do their job and it’s doesnt take 4 employees to make one booking.Cons:The fact that I had to deal with LAX Avis in the first place.Reviewed 9 May 2018
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8.0
Pros:Same as previous .Reviewed 29 Mar. 2018
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10.0
Good value!Pros:Easy to pick up the rental car. Great facility. Helpful staff.Cons:There is nothing I didn't like about my experience.Reviewed 8 Nov. 2017
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10.0
Pretty goodPros:I loved the car and the pick upReviewed 15 Jul. 2017
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10.0
Great ExperiencePros:Leslie is Santa Maria was very sweet & conscientious. The front end process was seamless.Cons:Even though the return at "Avis LAX" is off-airport, whomever is managing that operation, has it down!! It was speedy & the shuttle returned me to LAX in minutes!Reviewed 13 Mar. 2017
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