Book Avis car rentals in Santa Monica

They didn't have the car I reserved so I ended up paying almost double

Pros: Close to Santa Monica Pier (10 blocks)

Cons: The car we reserved didn't exist so we had to pay almost double for an involuntary upgrade. We felt like we were, albeit mildly, swindled by the franchise.

Cons: Despite having a reservation they had no cars available whatsoever. Eventually told me I could take the sports car since I was an hour late for work, but it would be an additional $20/day. Eventually they said they could remove the upcharge when I returned the car. Took over an hour to pick up the car. Dropped off on time, took over an hour to return the car. 1 employee on site and so many customers we all couldn't even fit in the lobby. Upcharge on car was remove, part of me feels this was only because of the insanely terrible service at pickup and drop off. Never again at this location.