Book Hertz car rentals in Santa Monica

Reviews for Hertz in Santa Monica

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

1

6.0

The car was not cleaned before handing to me.Reviewed 2 Oct. 2022

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10.0

The staff were very accommodating to my needs , especially Pedro. Also, good ratesReviewed 29 Aug. 2022

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2.0

I showed up and Hertz did not have the vehicle that I booked online. Super disappointing.Reviewed 2 Mar. 2022

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10.0

Excellent people working in that office!Reviewed 18 Nov. 2021

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2.0

Cons:The customer service at the Hertz location was horrible and it’s a shabby place.Reviewed 3 Dec. 2019

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4.0

Cons:Can’t drop off after 6pm, so basically was only able to use the car for a few hours.Reviewed 22 Oct. 2019

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2.0

Cons:They didn’t have a car for me to rent despite accepting my reservation so I had to travel across town to make an alternate reservation. Massive waste of my time and money.Reviewed 18 Aug. 2019

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2.0

Pros:I did not like anything as I was not able to get the car. I left work only to arrive at the location on time and once I did they informed me there was no car available and that the info on your website had not been updated. I'm very disappointed and now reluctant to use your services again.Cons:I did not like anything as I was not able to get the car. I left work only to arrive at the location on time and once I did they informed me there was no car available and that the info on your website had not been updated. I'm very disappointed and now reluctant to use your services again.Reviewed 13 Jun. 2019

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10.0

Pros:The car was awesome !!!Cons:The front desk clerks need some customer service training. Rude and didn’t even realize it lolReviewed 10 Apr. 2019

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6.4

Pros:Staff was nice.Cons:Not enough people working. Hours did not match google/online. Staff takes a one hour break and no other way to get help/pick up car/etc. I requested, paid and confirmed a small car (lower mpg and parking in LA is difficult). Was given a full size car and the only other choice was a nice suv for 2x $Reviewed 24 Mar. 2019

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10.0

Pros:EasyCons:Pick up and drop off is at easeReviewed 17 Feb. 2019

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9.6

Pros:Good staff (Alex)Cons:Old used coffee cups left in center consoleReviewed 28 Jan. 2019

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• Has the Hertz rental car policy in Santa Monica changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Santa Monica?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Hertz in Santa Monica.

• How many car rental locations does Hertz have in Santa Monica?

  Hertz has 3 rental locations in Santa Monica. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes