Book Avis car rentals in Thousand Oaks

Reviews for Avis in Thousand Oaks

Recent reviews

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4.0

Awful customer service over the phone. Total confusion on their end to refund moneyReviewed 4 Oct. 2023

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8.8

Pros:Staff was super helpful, car worked well, easy to operate, quick customer service, no under 25 fee.Cons:Lower price.Reviewed 23 Jun. 2020

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2.0

Pros:Nope. They took our reservation but didn't give us a car and stranded us.Cons:They could have been competentReviewed 14 Jun. 2019

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2.0

Flat tire, does give a...Pros:Cheap price okCons:Flat tire. Needed to exchange the car and Steve said, come back at 12. M***** I have work 50 miles away right now. I need a car. He didn't care. No customer service skill what so ever. He hates his job but the problem is it affects you. Dude needs to work in the mountains or something.Reviewed 12 Aug. 2017

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2.0

A dump, and they tried to give me a smoke saturatePros:The price.Cons:I paid $13 to take an Uber down to Avis. I had a printed a "premium" vehicle, which is basically a Chevrolet Impala, Chrysler 300 or similar. The representative pulled an Impala up to me. As soon as he opened the door, the strong smell of cigarettes wafted out. It was obvious they had not wet-cleaned the interior since the smoker(s) used the car. I told him the car reeks of smoke, that I would be driving a number of clients around all day, and there was no way I could take this car. He said they had no others of this type. He also tried to convince me that the car didn't smell like smoke. He then kept trying to get me to take a compact SUV. No matter how many times I said I needed and reserved a large vehicle, he kept trying to put me in a small vehicle instead. Ultimately, I agreed to take a mini van. However, he showed me the minivan (I wanted to ensure it was free of smoke). The van was covered with a mud and dirt, and the seats were covered with salt and French fries, like the last people to use it took a trip to the mountains with unruly kids. It also smelled of fast food. He said it would take about 45 minutes to clean out. At this point, I simply left and walked a few blocks over to Enterprise, which had several vehicles available. Unfortunately it also cost me about $140 on top of what I had expected to pay Avis. In addition, Enterprise would have picked me up, so my $13 Uber ride was also a waste. I plan to submit the bill for the difference to Avis for putting me in this position with their incompetence and negligence.Reviewed 6 Mar. 2017

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10.0

Very HelpfulPros:The personnel in the Avis rental destination location were very helpful in informing us about our options when it looked like we would have to change our drop off location.Reviewed 6 Aug. 2016

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• What is the most popular rental car from Avis in Thousand Oaks?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Avis in Thousand Oaks.

• How many car rental locations does Avis have in Thousand Oaks?

  Avis has 1 rental location in Thousand Oaks. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes