4.0
car was a corolla minute at 55-60 car was shaking Passenger seat was a vibrating worlwind. Stopped to see if a tire was loose??? Bad alinement Basically a crappy uncomfortable 2 hour ride.. Hey how about spilt difference and refund in good faith.Reviewed 11 May 2023
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4.0
Be sure to figure out exactly how much renting a car will cost you. With taxes and fees, I was quoted price X. The Price I ended up paying Avis was 2.2X, despite returning the car in less hours than expected ,and full of gas...Reviewed 20 Mar. 2023
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2.0
Kayak did not have accurate inventory and overbooked my rental. I was not able to pickup a car after I booked and had a confirmation number.Reviewed 1 Feb. 2023
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10.0
Excellent staff. Slow pickup process due to so many complicated forms. PLEASE create a brief summary of each page. Our guy was very, very good at explaining them, but who the harry do you think is renting these vehicles? :-) thanks!Reviewed 1 Nov. 2022
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2.0
There were no cars and it entirely upended my travels for days. Avis couldn’t have been worse or more unhelpfulReviewed 17 Sep. 2022
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4.0
Slow on pick up with limited staff. As per standard you never get the car ordered, always an "equivalent" and there are hidden costs on return. The only one good thing is that it wasn't as poor as LA airport which was horrendous!Reviewed 29 Apr. 2022
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2.0
I was not able to rent the car. Avis no longer allows same-day rentals in Tucson.Reviewed 21 Oct. 2021
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10.0
Everything went smooth from start to finish. Excellent service!!Reviewed 9 Aug. 2021
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6.0
Pros:StaffCons:Hail damage car, couple accident spotsReviewed 26 Apr. 2021
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6.4
Cons:Filled up with gas prior to dropping off, tank full on drop off. However, was told I had to pay an extra $15.99 gas fee because I didn’t save my gas receipt. Very deceiving practice - tank clearly full.Reviewed 29 Oct. 2019
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9.2
Pros:Staff let me look at the car first before signing for it to ensure it was what I needed/wanted. Car turned out to be exactly what I needed for my family's vacation.Cons:Key FOB had issues; frequently go notice that remote was not detected, did not allow keyless entry and sometimes the keyless locking didn't work, had to be very close for the FOB lock/unlock to work (replacing battery had no effect).Reviewed 18 Aug. 2019
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4.8
Cons:The car was a wreck. I didn’t know Avis would rent such a car. The gas guage indicated full but when I filled it up before I returned it the guage showed way past where it was when I accepted it.Reviewed 7 Mar. 2019
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