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4.0
I rented a pickup truck. Was told the lot was packed with vehicles but no trucks , I said if that's the case maybe an upgrade, give me the best you can. I was told that would cost extra. I stated you have a lot full that aren't being rented and you won't give me any sort of deal, I was give a Chevy equinox, the cheapest suv they had, there was a completely full lot(loaded up for summer as I was told) trucks , SUV's , large sedans. And I was given a Chevy equinoxReviewed 16 May 2023
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8.0
We found it was cheaper to rent a car in Bangor to drop off at logan than to park for 10 days, or take the bus.Reviewed 18 Mar. 2023
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10.0
My Budget Camry rental was upgraded to a new Chrysler Pacifica, and the van was a comfortable hybrid with a smooth ride, easy-to-use controls, and excellent mileage. Both pick-up and drop-off at the Bangor airport were quick and easy. I was pleased with both the rental vehicle and the rental experience.Reviewed 1 Oct. 2022
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8.0
Knowledge of dropoff location.Reviewed 21 Sep. 2022
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10.0
It was absolutely the best vehicle we have rented for the price in all the years that we’ve needed to rent a vehicle. A car ran well, it was very comfortable, and the folks at budget in Bangor, Maine, were absolutely stellar to work with. Wouldn’t hesitate to rent from a budget car rental.Reviewed 29 Aug. 2022
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8.0
More transparency in pricing. Numbers kept changing.Reviewed 11 Jul. 2022
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4.0
I was told at drop off to proceed to the counter, which was 15 people deep. Took 45 minutes of standing to get to a rep, who told me I didn’t have to go to the counter after all.Reviewed 18 Jun. 2022
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8.0
Our first car had been smoked in. Ima little disappointed that I had to ask for an upgrade when there was nothing else available in my category.Reviewed 28 Mar. 2022
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6.0
I had to return the first car because it reeked of cigarette smoke. Also I was not told of a $200 deposit, and now a day after return of the car have not received notification of return.Reviewed 10 Feb. 2022
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10.0
The mini van was hybrid. Got the same mpg as an economy car with way more space and comfort. Pick up and drop off was seemless and staff was friendly.Reviewed 21 Nov. 2021
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7.9
Our flight was changed and we got to the airport early, our vehicle wasn't available but they gave us another one and enjoyed getting to use a hybrid. Thanks.Reviewed 23 Sep. 2021
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1.9
Our first car smelled like pot. They were generally accommodating in letting us swap out for a new car. But the second car smelled like cigarettes. I agreed to pay Budget in return for a clean, safe, rental car. They didn't really hold up their end of the bargain but I still had to uphold mine.Reviewed 9 Aug. 2021
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