10.0
Agent at pick up in PDX was friendly and helpful. I booked a “mystery car” and wasn’t comfortable driving what was selected. The agent helped me by swapping the vehicle (for a slight up charge) to something that fit my needs for the trip through Oregon.Reviewed 24 May 2023
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8.0
The cost of gas was double the price if we let budget fill the tank. That’s price gouging. Other than that, car was clean and pick up and drop off was smooth and efficient.Reviewed 30 Sep. 2022
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10.0
Jody at the Bend, OR Budget Rent a Car was so helpful! We rented a car after our flight got canceled and she hooked it up for us. We got a Malibu fully insured for $99 to make the drive from Central Oregon to Palm Springs. It was a nice car, complete with heated seats for the cold weather.Reviewed 31 Dec. 2021
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10.0
Easy pickup/dropoff!Reviewed 29 Nov. 2021
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3.9
Car wasn't ready. After 1.5 hours I was told the only car available cost more so I had to upgrade to get a car.Reviewed 1 Oct. 2021
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6.0
Cons:The representative walked me to the car to show me the vehicle had been sanitized and cleaned. After I arrived at my destination I found empty water bottles with chewed gum on the lid. There was trash in the back as well.Reviewed 6 May 2021
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10.0
Pros:The staff was helpful and friendly. The car was clean (minus a little earthy smell, but I put a lavender car refresher in it and it soon went away.) the price was wonderful, and the ease of service was great!Reviewed 12 Feb. 2020
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8.0
Pros:Staff was helpful in both Bend and Carlsbad.Cons:Van was dirty. Baby puke or spilled milk inside the van. Windows inside were so dirty that at dawn, I couldn't see through them.Reviewed 17 Nov. 2019
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10.0
Pros:Staff was great and attentive. Received my car without any hassle, and quickReviewed 4 Nov. 2019
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10.0
Pros:Friendly staff, super easy pickup and dropoffReviewed 19 Aug. 2019
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6.0
Cons:Had to call a couple times to get the agreed upon price, which was about $90 less than the budget office tried to charge. Also dodmt like the additional taxes/fees that were not in the advertised $38/day. price. Would have loved to have gotten the c. $10/day loss leader come on price!Reviewed 18 Jan. 2019
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8.0
Good Value For The PricePros:The car was clean and well maintained. The associate who assisted me was friendly and helpful.Cons:The drop off was awkward. There was no directions about where I should park the car when I returned it. There was also no one at the counter when I dropped off my keys.Reviewed 13 Nov. 2018
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