Find reviews that mention:
10.0
Excellent customer serviceReviewed 6 May 2023
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2.0
Reserved a car about 10 days in advance. They called me two days before to say the type of car was unavailable but there was another option. Called again the night before and said the same thing. When I went to pick it up they said they had no cars and they’d call when one became available. Still waiting…Reviewed 24 Sep. 2022
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2.0
The company did not have a vehicle to rent, I missed a meeting and the branch never called back.Reviewed 8 Sep. 2022
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10.0
The staff was helpful and friendly, and I got exactly what I had ordered.Reviewed 18 May 2022
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10.0
I feel the one highlight of our rental experience was the after rental, next day, phone call to check if everything was ok and determine if I had any questions regarding the vehicle.Reviewed 21 Apr. 2022
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10.0
The van that we rent was en very good conditions clean and comfortableReviewed 29 Oct. 2021
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10.0
Excellent customer service!Reviewed 7 Aug. 2021
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2.0
Pros:The car was greatCons:No one was at the location when I arrived (despite having a reservation) and I had to sit in a 95-degree parking lot for an hour.Reviewed 7 Jul. 2021
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4.0
Pros:Drop off super easy because it’s such a small airportCons:First, it was MY mistake by reserving a car at the OFF AIRPOT enterprise. The ON AIRPORT enterprise clerk was no help at all. Wouldnt call the offsite spot for us, wouldnt help us get a ride (Redmond has no shuttles) to the offsite location, looked at his cell phone while we talked to him instead of looking at us (and didnt even pretend) to care. Crummy attitude. If I were his boss I’d fire him.Reviewed 22 May 2021
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2.0
Cons:The car I booked was at a location that was closed. I was then sent to a location that was 20 miles away and did not have any available cars. Enterprise was not able to rent any vehicle.Reviewed 20 May 2021
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10.0
Pros:Very friendly staff. Easy pick up and drop offReviewed 27 Apr. 2021
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6.0
Pros:The vehicle has four tires and a steering wheelCons:Not charged me more than my reservation with Kayak+ a two hundred dollar deposit, of which one was refunded at all. This is typical with enterprise. Despite no damage ever being done on my part to any enterprise vehicle I’ve never gotten my deposits Back, in anything enterprise always finds a way to charge me additional. As of now I have paid 305 dollars for a 36 hour rental which is criminal.Reviewed 12 Apr. 2021
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