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4.0
Pickup was delayed by an hour because the location was overbooked and didn't have a car available. The dropoff location didn't have a clear parking area (and no documentation online of the correct area), which meant an extra 15 min driving around a mall attempting to locate the front desk. Car was clean, nearly new, and perfectly acceptable.Reviewed 17 May 2023
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10.0
Excellent staff, old office equipment, they deserve betterReviewed 28 Apr. 2023
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10.0
Occasionally long lines only driven by demand for the most cost effective rental cars around, everything else is 5/5.Reviewed 26 Apr. 2023
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2.0
I booked an appointment with budget through Kayak to pick up a the car at 9pm. Budget closed at 9 pm and did not allow me to pick up the carReviewed 20 Mar. 2023
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2.0
They did not have the minivan I booked or anything similar. I cancelled the booking.Reviewed 13 Oct. 2022
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2.0
Showed up at my reservation time and there were no cars. Second time it’s happened to me at this location.Reviewed 12 Sep. 2022
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2.0
Vehicle in poor condition / high prices / rude service at counter (quoted higher price than in my email confirmation and would t show me breakdown before transaction was processed on card — budget later refunded me for this unbelievable scam at counter)Reviewed 11 Sep. 2022
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10.0
Pickup was quick and painless. I was on the road in 15 minutes.Reviewed 4 Sep. 2022
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10.0
Love budget will always useReviewed 27 Jul. 2022
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8.0
Easy fast and good priceReviewed 23 Jun. 2022
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2.0
Horrible customer service and the car they gave me smelled atrocious. Also the car’s audio didn’t work so I had to drive in silence for 6 hours.Reviewed 15 May 2022
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2.0
I didn’t even rent. I showed up and there was a line with travelers immediately warning me. They said they were waiting for at least 2 hours because the guy told them the computers were down, and they were keeping everyone in the dark with computer status and how long it would take to get a car. I booked immediately with Enterprise down the street, cancelled my Budget reservation, and left.Reviewed 13 Apr. 2022
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