Book Hertz car rentals in Brooklyn

Reviews for Hertz in Brooklyn

Recent reviews

Traveler rating

Wonderful

23

Very good

12

Good

4

Okay

12

Fair

4

Mediocre

0

Poor

53

Find reviews that mention:

car was cleanpick up and drop

pick up the carwrong location

car availablegreat experience

rented a carcar was dirty

friendly staffcustomer service

location was closednever rent

10.0

Easy experience in a city not known for easy experiencesReviewed 3 Apr. 2023

review from

4.0

The rental experience was good but the vehicle I received was really uncomfortableReviewed 2 Mar. 2023

review from

2.0

Car smelled of tobacco covered up by an intense car freshener. Dome lights were not working. They initially offered a Tesla. I believe it's ridiculous to offer an electric vehicle for a manager special given they require long charging times. The battery was already at 30% when I was to receive it. They then upcharged me ~$80 to get a vehicle other than the Tesla. I understand that you don't get a choice with the "manager's special" but that should only include standard automatic gas-operated vehicles.Reviewed 22 Feb. 2023

review from

10.0

The gentlemen who helped me with my rental was so kind and courteous. I will absolutely be renting from this Hertz again.Reviewed 21 Feb. 2023

review from

2.0

The mess between hertz/kayak was confusion. Getting into the bldging was a mess and the staff told me to call the office or go online. Basically no service. I cancelled.Reviewed 31 Dec. 2022

review from

2.0

Had to wait in line for two hours to get the car due to Hertz management and operational failures. Cars were not cleaned as they were delivered to the location by Hertz late (typically Hertz drops off the night before, but in this case they were dropped off the same morning). Further, only two employees were working when typical staff is 3-4 people (the manager stated that they knew they had over 40 reservations to fill that morning). Apparently Hertz management fired two people at the location earlier in the week without having substitute staff ready. Despite having booked two weeks in advance (and having pre-paid) my ordered car type was not available. The manager at the location refused any sort of compensation for Hertz's multiple failures on management and operational levels. Syrupy sweet words do not cover mismanagement and the cost in time that I incurred. Enterprise has been a better outfit on every occasion. It is no accident that the stock is near all-time lows, they have serious problems at Hertz.Reviewed 31 Oct. 2022

review from

2.0

They did not have a car! They were out of cars! And then hertz said I had to contact kayak to get a refund because you idiots made me pay ahead and your dumb company has no way to get a hold of someone! I am done with kayak and with hertz you both are criminals!Reviewed 31 Oct. 2022

review from

8.0

Paid close to 900 for a compact car for week and a day. Not sure when it got so damn expensive. The staff was great though and the process was lightening fast.Reviewed 27 Aug. 2022

review from

2.0

They did not have my car available at my pick up time and told me I would have to wait 2 hours. I asked for some sort of compensation and they refused. I had sadly already paid for my rental. I called customer service at Hertz and they were rude and refused to let me speak to their supervisor. There were about 20 angry people waiting for cars when I finally left with a vehicle. They overbook and don't have vehicles available to meet their obligations and ruin people's vacations.Reviewed 16 Aug. 2022

review from

8.0

I left one of my personal belongings in the rental car after drop-off. When I realized it, I called the Hertz in Brooklyn and they were very helpful and communicative. When I arrived, they pulled the car around and helped me find the item I left behind, I really appreciate the help.Reviewed 9 Aug. 2022

review from

10.0

Very friendly staff - very helpful - simple transaction.Reviewed 3 Aug. 2022

review from

10.0

The guy at the garage who works for Hertz was really good.Reviewed 29 Jul. 2022

review from

More

• 5.5 /10Avis Car Rentals at Brooklyn
• 8.5 /10National Car Rentals at Brooklyn
• 6.3 /10Budget Car Rentals at Brooklyn
• 7.5 /10Enterprise Rent-A-Car Car Rentals at Brooklyn

• Has the Hertz rental car policy in Brooklyn changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Brooklyn?

  Economy (Toyota Yaris or similar) is the most frequently booked rental car type from Hertz in Brooklyn.

• How many car rental locations does Hertz have in Brooklyn?

  Hertz has 7 rental locations in Brooklyn. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes