Book Budget car rentals in Chapel Hill

Reviews for Budget in Chapel Hill

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car was cleanreturned the car

6.0

I had put in for noon pick up; my paperwork showed noon and there’s showed 1:00. They were a little rude about it and of course the car was not ready, though they did go out and quickly clean it.Reviewed 8 Nov. 2021

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4.0

The address given for the Budget rental car is wrong and I had to walk 15 min to another location. Luckily it was a beautiful day and I had time to burn. That is my only complaint. Helpful staff and professional professional/ clean environment.Reviewed 19 Oct. 2021

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10.0

Pros:The Chapel Hill desk employee was very courteous and friendly. He was careful about checking the car over before I left. The car's electronics included Android Auto, which allowed my phone's functions, including navigation, to be displayed on the car's entertainment screen. Great!!Reviewed 7 Oct. 2020

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2.0

Cons:They called and CANCELLED my reservation. Said he had ABSOLUTELY NO VEHICLES to rent to me. I went immediately back on kayak (and other websites) and saw NUMEROUS listings for vehicles at this EXACT LOCATIONReviewed 8 Nov. 2019

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10.0

Pros:Staff at pick up and delivery were awesome. It was very quick on both ends too. The car was great and the perfect size. Loved the Jeep Compass. Drove very smoothly and gas mileage was great. I highly recommend Budget!Cons:I wouldn't change a thing about this rental!Reviewed 15 May 2019

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3.2

Pros:The woman at the front desk was kind but very new and clearly overwhelmed - there were no cars at all. I did receive a car but it took foreverReviewed 7 Oct. 2018

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2.0

Cons:We got there and were informed they couldn’t confirm same day rentals and there was no car for us. We had to book a different car using a different platform from a different location. It was a waste of our time and energy.Reviewed 13 Jun. 2018

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2.0

RUDE All Around! No customer servicePros:Nothing except I decided never to attempt securing a rental car there again.Cons:The was no customer service at all and they only offered me a different location at twice the rate I was originally confirmed for.Reviewed 27 Dec. 2017

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10.0

Pros:ProfessionalismReviewed 8 Dec. 2017

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7.6

Pros:The man at the counter was friendly.Cons:Difficult to actually find. It is located in the Sheraton. Would have been much easier if that was denoted on the address. The car was in great condition and easy to drive but it was dirty and had a bad smell. Had to drive 12 hours with the window cracked for fresh air.Reviewed 2 Dec. 2017

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2.0

Pros:N/ACons:Reserved car 2 weeks in advance. Get a call 4 hours before pickup time to tell me there are no cars. Had to scramble to find a car at another company.Reviewed 26 Nov. 2017

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10.0

Pros:Pick up was easy and car was clean.Reviewed 17 Aug. 2017

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• Has the Budget rental car policy in Chapel Hill changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Chapel Hill?

  Compact (Buick Encore or similar) is the most frequently booked rental car type from Budget in Chapel Hill.

• How many car rental locations does Budget have in Chapel Hill?

  Budget has 1 rental location in Chapel Hill. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Raleigh-Durham airport (RDU)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes