Book Budget car rentals in Chapel Hill

Reviews for Budget in Chapel Hill

Recent reviews

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10.0

Pros:The Chapel Hill desk employee was very courteous and friendly. He was careful about checking the car over before I left. The car's electronics included Android Auto, which allowed my phone's functions, including navigation, to be displayed on the car's entertainment screen. Great!!Reviewed 7 Oct. 2020

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2.0

Cons:They called and CANCELLED my reservation. Said he had ABSOLUTELY NO VEHICLES to rent to me. I went immediately back on kayak (and other websites) and saw NUMEROUS listings for vehicles at this EXACT LOCATIONReviewed 8 Nov. 2019

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10.0

Pros:Staff at pick up and delivery were awesome. It was very quick on both ends too. The car was great and the perfect size. Loved the Jeep Compass. Drove very smoothly and gas mileage was great. I highly recommend Budget!Cons:I wouldn't change a thing about this rental!Reviewed 15 May 2019

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3.2

Pros:The woman at the front desk was kind but very new and clearly overwhelmed - there were no cars at all. I did receive a car but it took foreverReviewed 7 Oct. 2018

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2.0

Cons:We got there and were informed they couldn’t confirm same day rentals and there was no car for us. We had to book a different car using a different platform from a different location. It was a waste of our time and energy.Reviewed 13 Jun. 2018

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2.0

RUDE All Around! No customer servicePros:Nothing except I decided never to attempt securing a rental car there again.Cons:The was no customer service at all and they only offered me a different location at twice the rate I was originally confirmed for.Reviewed 27 Dec. 2017

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10.0

Pros:ProfessionalismReviewed 8 Dec. 2017

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7.6

Pros:The man at the counter was friendly.Cons:Difficult to actually find. It is located in the Sheraton. Would have been much easier if that was denoted on the address. The car was in great condition and easy to drive but it was dirty and had a bad smell. Had to drive 12 hours with the window cracked for fresh air.Reviewed 2 Dec. 2017

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2.0

Pros:N/ACons:Reserved car 2 weeks in advance. Get a call 4 hours before pickup time to tell me there are no cars. Had to scramble to find a car at another company.Reviewed 26 Nov. 2017

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10.0

Pros:Pick up was easy and car was clean.Reviewed 17 Aug. 2017

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8.0

Pros:Overall the car was fine. Would have liked a run through of the controls - heat, defroster etc. Good on gas.Reviewed 30 Dec. 2016

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6.4

Pros:Car was in good condition and tank was full. Nice new car. No cigarette smell. I enjoyed driving it.Cons:Arrived at pickup time and no cars were available. Didn't get a car until an hour and a half later after waiting in the lobby. The agent said she was waiting for a fleet of cars to arrive from the airport and had no idea when they would arrive. Many others with reservations that morning ran into the same problem. We all had to wait for the cars to be returned. Hairy situation! I felt bad for the agent working that day. It wasn't her fault that there were no cars available but we did all have reservations.Reviewed 29 Dec. 2016

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• What is the most popular rental car from Budget in Chapel Hill?

  Full-size (Dodge Challenger or similar) is the most frequently booked rental car type from Budget in Chapel Hill.

• How many car rental locations does Budget have in Chapel Hill?

  Budget has 1 rental location in Chapel Hill. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Raleigh-Durham airport (RDU)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes