Book Budget car rentals in Colorado Springs

Reviews for Budget in Colorado Springs

Recent reviews

Traveler rating

Wonderful

18

Very good

7

Good

1

Okay

3

Fair

0

Mediocre

0

Poor

8

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8.0

Everything with the vehicle was great- other than my flight getting canceled forcing me to drive back home and nobody told me about all the added fees involved. I had my doubts when I asked how much is this going to be if I have to drive back and drop off at another location/different state and he said it wouldn’t. My under $500 for the week rental was closer to $1000. I travel so much- I doubt I’ll be using budget again based on this. It was terrible customer service at the DEN airport budget however wonderful customer service at the Stuart FL location. The car they initially gave me also had no windshield washer fluid and it was a storm when I was leaving CO. None of my cars had full tanks of gas either but I returned them all full and got it hung for that. I felt that as a customer I did more than what budget did for me.Reviewed 28 Dec. 2022

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6.0

THe woman who checked me in was great (at the counter in the Colorado Springs airport). Offered me an upgrade and explained insurance. She was great! I got to the car and half the drivers seat was busted on the side. I drove to the kiosk in the parking lot and that woman was RUDE AS H*LL. I asked where i can have it documented about the seat so i didn't get blamed for it. She told me to take a picture. I questioned the validity of that response and she acted like I was dumb saying, "It date/time stamped". I asked her to document in my reservation, she declined. I asked for a business card she said she had none. I asked her name and for a pc of paper and pen. She told me her name but didn't come forward with the pen/paper. I saw a yellow sticky note right inside the window so grabbed it and wrote her name down with MY pen from my purse. THat woman NEEDS TO GO! I would have thought she would have asked if i want a different car - no offer made...and I wouldn't have taken it, just wanted it documented that the drives seat was coming apart (the plastics). Mind you I had a 17 hr drive ahead of me. I still love ya, Budget - just need to give that woman some customer service training please. Maybe have the check in clerk give the parking lot kiosk woman the training :)Reviewed 5 Nov. 2022

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2.0

Beware. About a week after our return we received a letter igniting we would be charged $450 because the exterior of the car was too dirty. $450 to wash a car???? We were caught in rain and drove on a dusty gravel road. The Jeep was a 4x4. The interior of the car was returned in spotless condition. There was no damage to the exterior, etc. It was dirty. Beware.Reviewed 26 Oct. 2022

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6.0

The vehicle was not fully cleaned. There was dust and dirt 1/2 inch deep at the rear entry. The front window was streaked with something on the inside and outside that required serious effort to remove. There was no owner's manual in the vehicle, you had to figure out the controls on the console and on the steering column by trial and error. The serious FM function of the radio was not activated at initial delivery. The option was not offered at pickup.Reviewed 30 Aug. 2022

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10.0

Customer service at pickup and drop off. Appreciated the shuttle from budget to Denver airport. Will consider budget next time I need a rental. Thank you.Reviewed 15 Aug. 2022

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10.0

Kind staff.Reviewed 14 Aug. 2022

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8.0

I loved the quick check in, excellent super quick drop off in fact. Proximity to airport excellent. Car was OK - acceptable for sure. It was not 100% clean - felt like it had dirty rag marks on the dash, etc. Otherwise fine.Reviewed 18 Apr. 2022

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10.0

The staff went above what you could expect and offered either an upgrade for no charge or a smaller SUV with a refund. The entire transaction from start to finish was easy and they were so courteous.Reviewed 17 Mar. 2022

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10.0

Our last minute car rental from the airport in Colorado Springs was so easy! The first time ever! The staff was helpful and they answered the phone too! Considering we were in a snowstorm, I felt it worked out great! Kudos to the staff in Colorado Spring Airport!Reviewed 11 Mar. 2022

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2.0

Car broke down. Battery was not hooked up properly. We had to fix it ourselves.Reviewed 14 Feb. 2022

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4.0

Snow city. Sub zero temperatures. No scrapers in vehicles - really?Reviewed 5 Feb. 2022

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2.0

I called about changing my dropoff location from Colorado Springs to Denver International, and inquired about pricing. I was told and I quote "changing your dropoff location is not a problem. They can change it in the computer when you pick the car up." After an hour drive, I go to pick up the car and the lady at the desk tells me there will be a two thousand dollar charge to change the drop off location. I explain to her what Budget customer service told me and that there must be a mistake on her end, to which she replied "It's not a problem, it's two thousand dollars." Then I called the customer service number again and the guy on the phone told me the same thing... the EXACT same wording...It's not a problem. Then he told me he didn't have a supervisor that I could talk to. Unbelievably rude and unprofessional staff in person and on the phone. Do yourself a favor and walk before you use Budget.Reviewed 1 Feb. 2022

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• Has the Budget rental car policy in Colorado Springs changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Colorado Springs?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Budget in Colorado Springs.

• How many car rental locations does Budget have in Colorado Springs?

  Budget has 5 rental locations in Colorado Springs. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Colorado Springs airport (COS)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Colorado Springs airport (COS)?

  Yes