Find reviews that mention:
10.0
Agent was very friendly and courteous. Fast service at pick up and drop off. Car in excellent condition and very clean.Reviewed 11 Oct. 2022
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10.0
This was a quick, easy, budget friendly rental. Maggie was fantastic and made the process go quickly. Will definitely rent from them again!Reviewed 6 Nov. 2021
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10.0
Very quick and easy pick-up and drop-off. Courteous and friendly representatives. Pleasant experience.Reviewed 2 Oct. 2021
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10.0
Pros:Friendly, easy, cheapest and the best (and only) selection of cars available in the area.Reviewed 19 Sep. 2020
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2.0
Cons:The system took my online reservation but they didn’t have any cars available ☹️Reviewed 8 Jun. 2020
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8.4
Cons:Car outside should have been cleaned better and also the inside window.Reviewed 21 May 2019
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2.4
Hard to findPros:Associate was friendly and helpful.Cons:I wanted to extend the rental for a week and was told that it would be $900 (for a midsize car). Took my business elsewhere for less than $200. This caused me an unnecessary 90 minute round trip and cost Budget a week’s rental fee. Also, the rental location in Fredericksburg is not well described; it’s buried in Sears Auto Center.Reviewed 5 Aug. 2018
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10.0
Worked fine for mePros:We arrived by train for a tour of the area and departure to Dulles. Took Lyft to the office, Found the office in the nick of time (called ahead) the manager took us to the car and explained how it worked. The car gave us no problems. On the whole a good experience.Cons:Everything was fineReviewed 5 Jun. 2018
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9.2
EasyPros:The ease of booking, walking in and picking up. Betty the customer service agent was friendly, helpful and knowledgeable! Turning in the car was east as well.Cons:The car smelled of smoke and seemed to have some mechanical issues. But it was great for my needs.Reviewed 5 Aug. 2017
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10.0
Pros:Very happy with the rental agent. Very friendly. Car very comfortable.Reviewed 18 Jun. 2017
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6.4
Car not available for hoursPros:Good customer service, car clean and in great condition, easy drop-off, got a discount for the poor pickup timing.Cons:Reserved a car online for a morning pickup time, and arrived at the rental office to hear that no car would be available for several hours. they explained it was an interface issue between the website and their actual reservation system, so that the website allowed me to reserve a car that did not exist. Luckily, I had a little flex time in my schedule, but was disappointed.Reviewed 1 Nov. 2016
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