2.0
Terrible customer service. The worst I've ever experienced. Will never use budget again.Reviewed 17 Feb. 2023
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10.0
Easy from start to finish thank you.Reviewed 1 Feb. 2023
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2.0
The car had scratches all over it. When I arrived at the drop-off location they tried to blame one of the scratches on me (a scratch that I know was pointed out by the initial agent in Fresno where I picked up the car). I had to fill out an incident report even though the "incident" was the initial agent's failure to do her job properly. Still awaiting word from Budget as to what they decide. What I learned is that you need to video the whole encounter of the walk through to ensure you aren't fleeced for damages already done to a rental car. I will never rent with Budget again.Reviewed 14 Nov. 2022
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10.0
Awesome customer service at the Fresno air terminal! Good stuffReviewed 6 Sep. 2022
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10.0
Zero problems!Reviewed 31 Aug. 2022
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2.0
The car had a broken gas gauge. Jumped from quarter tank, to three quarters tank, then to empty. Ran out of gas on the highway because of it. Staff did nothing about it.Reviewed 30 Aug. 2022
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10.0
Friendly prompt service!Reviewed 8 Aug. 2022
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10.0
Being old school and conservative, I do not give kudos easily, however my experience was great. Budget staff at FAT were very competent and amicable. Kudos to them.Reviewed 16 Jul. 2022
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8.0
Car was enough and gas mileage good. Car was clean. The ride was ok. Front tires felt like they were vibrating. Never did get the phone to connect. The gas tank was not full and the contract said it was. When I got in the car, it said it had 379 miles left on tank. I filled it up and it had 417 miles left on the tank.Reviewed 13 Jun. 2022
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10.0
EverythingReviewed 5 May 2022
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10.0
I had a really great experience with Budget. I was a little early for my pickup and they didn't bat an eye. I got what I needed with no fuss... turned it in with no fuss. It was a great and easy experience.Reviewed 4 May 2022
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10.0
Always have a good experience.Reviewed 14 Jan. 2022
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