Book Thrifty car rentals in Fresno

Reviews for Thrifty in Fresno

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

4

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friendly staffgreat price

customer service

10.0

Great job. Cars available, came in, got the car and was on my way. No waiting! Best Experience, the way it should be.Reviewed 10 Sep. 2022

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6.0

reserved a buick enclave or similar, ended up with a jeep compass. way smaller in sizeReviewed 31 Jul. 2022

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10.0

Marcus at the counter was great.Reviewed 3 Jul. 2022

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2.0

Too much hassle and unapproved upcharges. Terrible and unethical businessReviewed 2 Dec. 2021

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7.9

Rental handled by Hertz personnel at airport and was easy and prompt. Also easy access and drop off at Fresno International airport.Reviewed 20 Sep. 2021

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1.9

We turned up at the airport to collect our car and Thrifty said they had no cars left for us. We ended up having to spend hundreds of dollars to find alternative transport for our holiday. Will not book with Thrifty againReviewed 29 Aug. 2021

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3.9

Car rentals in general are out of whack right nowReviewed 21 Jul. 2021

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4.0

Pros:Staff was great, drop off easyCons:If the car didn’t smell like CigarettesReviewed 13 Feb. 2021

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2.0

Cons:Staff not friendly at all definitely needs better customer service attitude.Reviewed 31 Aug. 2020

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8.0

Pros:The reservation process was easy. The SUV was clean, and pick up was fast and easy. The employees at the counter inside the airport were friendly and expedient. I did have to walk back inside the airport to the desk to return it, but other than that, the return process was smooth, quick, and friendly.Cons:The reservation and service was great, though the price was a bit steep. It was a last-minute reservation; however, so that is just how it is. I didn't like some of the features of the SUV. The high beams flickered on and off at will while we were navigating curvy mountain roads in the dark. I did NOT enjoy this. The suspension wasn't as smooth, nor the handling as tight as the Jeep Cherokee we rented the following weekend from a different company.Reviewed 4 Aug. 2020

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10.0

Cons:Quick with excellent customer service.Reviewed 13 Mar. 2020

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5.6

Pros:The car was washed and clean.Cons:Pick up was not good. I was told that I couldn't use my company credit card that I used to book the reservation online because my first name on the card was different than my driver's license (it is my nickname on the credit card). This was the first time in 20 years it has ever been a problem and the rep asked me if it was the first time I rented from Thrifty because this is how the system works. I didn't really appreciate that as an answer. She then says when I come back she can switch the credit cards. I asked her why she didn't lead with that at the beginning of the conversation versus quoting me company policy. Another concern was insurance coverage (company versus personal based on the credit card on file). The drop off was a little better. The line was really long and nowhere does it say you have to stay in line to drop off. Luckily I asked because I was in a hurry (and didn't have to wait in line). The issue here was switching the credit cards which would require me to wait in line. The rep said to write my email down and they would send the final receipt later in the day. I did not receive the email as promised. I called two days later and finally received the second part of the bill (first part on my company credit card, second part on my personal credit card). The experience with Thrifty was OK at best. I'll likely choose a different rental car company in the future. Thank you.Reviewed 17 Feb. 2020

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More

• 8.4 /10Enterprise Car Rentals at Fresno
• 5.7 /10Avis Car Rentals at Fresno
• 7.1 /10Payless Car Rentals at Fresno
• 7.5 /10Budget Car Rentals at Fresno
• 6.3 /10Dollar Car Rentals at Fresno
• 5.7 /10Hertz Car Rentals at Fresno
• 8.3 /10Alamo Car Rentals at Fresno

• Has the Thrifty rental car policy in Fresno changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• What is the most popular rental car from Thrifty in Fresno?

  Standard (Chrysler 200 or similar) is the most frequently booked rental car type from Thrifty in Fresno.

• How many car rental locations does Thrifty have in Fresno?

  Thrifty has 1 rental location in Fresno. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Airterminal airport (FAT)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Airterminal airport (FAT)?

  Yes