Guest reviews
Overall rating
7.4
Good
Based on 3,952 reviews
Cleanliness
7.7
Comfort
7.7
Pick-up/Drop-off
7.5
Value for money
7.7
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Great car and great people"
(in 6921 reviews)
"Great location n great service."
(in 2527 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
-
2.0
Pros: Nothing, absolutely nothing
Cons: Made reservation to pickup at 12pm, called location on way there, they said they’re close for lunch from 12-1, asked if someone could stay, they said no, arrived right at 12, door was locked, had to cancel reservation and find other transportation option, called customer service to cancel and was ti
review from
-
10.0
Pros: all was great
review from
-
4.8
Pros: The staff was very friendly and the drop off was quick and easy.
Cons: Pick up was very slow not only in getting served but also in receiving the car.
review from
-
4.8
Pros: Pick up with Jason, was very helpful. Drop off was not a positive experience because the lady who processed the drop off was dismissive and didn’t listen to what I had to say.
Cons: The car smelled like smoke.
review from
-
8.8
Pros: Drop off was very easy. Just had to drive straight into a line and leave the car. Done.
Cons: At pickup, the parking spot for this truck was very small and the truck was boxed in. It was very difficult to get the truck out of the spot.
review from
-
2.0
Cons: When we went to pick up the rental we had to wait an hour for the car to get there. Very rude all the employees
review from
-
10.0
Great location, great staff, great cars!
Pros: Love this location, accessible from freeway 41 between downtown and north fresno- close to the tower district. The staff were more than helpful, they were genuinely attentive and committed to making a good match of car and customer
review from
-
4.4
Car was dirty and smelled of smoke
Pros: Employees were helpful and nice.
Cons: Car was dirty. Smelled of smoke.
review from
-
10.0
Pros: Hertz honored the type of car that was selected in the original request.
Cons: The rental office was going to charge me for upgrading when the midsize car I selected was not available. Luckily, the original car was available after all. Additional charges created by the office should not be at the expense of the customer
review from
-
8.0
Good experience
Pros: The pickup locations was very convenient for me. Leslie at the pickup counter was very courteous and efficient.
Cons: Everything was fine.
review from
-
10.0
Pros: The office was very easy to work with - I was in and out when I rented and returned my vehicle.
review from
-
2.0
Disappointment
Cons: I never recieved my car, I called and they said kayak never booked my car, I was never in there system. I had to cancelled my vacation because of you guys.
review from
-
10.0
Pros: all was great
review from
-
8.8
Pros: Drop off was very easy. Just had to drive straight into a line and leave the car. Done.
Cons: At pickup, the parking spot for this truck was very small and the truck was boxed in. It was very difficult to get the truck out of the spot.
review from
-
10.0
Great location, great staff, great cars!
Pros: Love this location, accessible from freeway 41 between downtown and north fresno- close to the tower district. The staff were more than helpful, they were genuinely attentive and committed to making a good match of car and customer
review from
-
10.0
Pros: Hertz honored the type of car that was selected in the original request.
Cons: The rental office was going to charge me for upgrading when the midsize car I selected was not available. Luckily, the original car was available after all. Additional charges created by the office should not be at the expense of the customer
review from
-
10.0
Pros: The office was very easy to work with - I was in and out when I rented and returned my vehicle.
review from
-
2.0
Pros: Nothing, absolutely nothing
Cons: Made reservation to pickup at 12pm, called location on way there, they said they’re close for lunch from 12-1, asked if someone could stay, they said no, arrived right at 12, door was locked, had to cancel reservation and find other transportation option, called customer service to cancel and was ti
review from
-
4.8
Pros: The staff was very friendly and the drop off was quick and easy.
Cons: Pick up was very slow not only in getting served but also in receiving the car.
review from
-
4.8
Pros: Pick up with Jason, was very helpful. Drop off was not a positive experience because the lady who processed the drop off was dismissive and didn’t listen to what I had to say.
Cons: The car smelled like smoke.
review from
-
2.0
Cons: When we went to pick up the rental we had to wait an hour for the car to get there. Very rude all the employees
review from
-
4.4
Car was dirty and smelled of smoke
Pros: Employees were helpful and nice.
Cons: Car was dirty. Smelled of smoke.
review from
-
2.0
Disappointment
Cons: I never recieved my car, I called and they said kayak never booked my car, I was never in there system. I had to cancelled my vacation because of you guys.
review from
Where can I find Hertz car rentals in Fresno?
2995 E Mckinley Ave, Hertz car rentals
Address
2995 E Mckinley AveHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | |
| Sunday |
Phone
+1 559 266 2148Top tips for renting a car from Hertz in Fresno
- Economy rental cars from Hertz in Fresno are around 19% cheaper than other car types, on average
FAQs about renting a car from Hertz in Fresno
What is the most popular rental car from Hertz in Fresno?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Fresno.
How many car rental locations does Hertz have in Fresno?
Hertz has 4 rental locations in Fresno. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Airterminal airport (FAT)?
Yes
Does Hertz offer shuttle or airport pick-up services from Airterminal airport (FAT)?
Yes