Book Hertz car rentals in Fresno

Reviews for Hertz in Fresno

Recent reviews

Traveler rating

Wonderful

26

Very good

13

Good

2

Okay

5

Fair

7

Mediocre

0

Poor

21

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car was cleancustomer service

pick up the carfriendly staff

car availablecredit card

rented a cargreat experience

location was closednever rent

pick up and dropcar was dirty

wrong location

2.0

Mistakenly returned to wrong location at airport, you do not get notified of this, price went from $270 to almost $1000 for 2 nights.Reviewed 30 Oct. 2022

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2.0

Terrible customer service. Rude and unprofessional comments. Done with Hertz forever.Reviewed 9 Aug. 2022

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10.0

The staff were extremely friendly, helpful and professional. The car was clean and the pick up and drop off were super easy. They even sent a taxi to collect me from my accommodation to get me to their offices to collect my hire car. Would highly recommend Hertz in Fresno.Reviewed 26 Apr. 2022

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8.0

i arrived early and they wouldn't let me have my car until the scheduled time. they were more than happy to up charge me for a larger car that was available.Reviewed 1 Apr. 2022

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2.0

Refunded my money for mistakes on charging for cancelationsReviewed 16 Mar. 2022

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6.0

The vehicle had shakes when the brakes were applied. I was to far away from where I rented the car to return it so I had to put up with it the whole trip. It was only a problem applying the brakes going down hill or applying the brakes for a quick stop. The car was not perfect but it served a purpose and safe trip.Reviewed 4 Dec. 2021

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10.0

They gave us car options. The gal at the counter was very nice and friendly. They were willing to work with me on gas fill up when car was being returned. I really appreciated that. They said if it was half way full or better they would share in cost of fill up. The little things like that is why I will be back. What could’ve been better: It took awhile for all the paperwork. They need more help at peak times. Long line to drop off.Reviewed 9 Sep. 2021

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10.0

Pros:Car was ready to go on time of pick up.Cons:Short staffed and seemed overwhelmed wi5h the amount of business. However the pandemic 😷 has everything sideways right now.Reviewed 19 Jun. 2021

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10.0

Pros:I was having a tough day and didn’t realize Hertz didn’t have a drop off at Santa Rosa airport. I had arrived just in time to drop my car off and catch my flight, when I realized I couldn’t find the Hertz drop off. John, the downtown Santa Rosa attendant, was incredibly nice and picked up my car from the airport. While I know this is a service Hertz sometimes provides, John went out of his way to help me at a stressful time. He made the whole process easier, and because of him I’ll be renting from Hertz again. Thanks, John!Reviewed 12 Jun. 2021

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4.0

Pros:The return was far better than the pick up location.Cons:Car was sent out under full tank. Not company standard. Miscommunication between locations. Was charged for a full tank refuel and waited 3 weeks for reimbursement/compensation for the mistake. Several long, unnecessary phone conversations.Reviewed 21 Apr. 2021

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10.0

Pros:Good customer serviceReviewed 3 Feb. 2021

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5.2

Pros:Car was clean, reliable, and drove well.Cons:I couldnt get my car because my flight was delayed 5 hours. No one called to say the location was closing and then they had to cancel my reservation and make a new one at 5 times the cost to me.Reviewed 11 Nov. 2020

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• Has the Hertz rental car policy in Fresno changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Fresno?

  On average a rental car from Hertz in Fresno costs C$ 120 per day.

• What is the most popular rental car from Hertz in Fresno?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Fresno.

• How many car rental locations does Hertz have in Fresno?

  Hertz has 6 rental locations in Fresno. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Airterminal airport (FAT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Airterminal airport (FAT)?

  Yes