10.0
Great!Reviewed 16 Jul. 2023
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8.0
In Kona, all the rental car companies need to do a better job at cleaning the car windows. The car we had, the windows were so dirty that you could hardly see the back window. At some point, that becomes a safety issue especially on an island where the street lights are dimmed.Reviewed 4 Apr. 2023
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4.0
While I was very happy to be able to rent a 4x4 it was not well maintained, steering was loose, windshield wiper fluid empty and visor broken.Reviewed 27 Mar. 2023
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4.0
Old car, not cleanReviewed 26 Mar. 2023
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8.0
Window and mirrors very dirty and hard to see through. Side mirrors wouldn’t come clean, tried wiping them down. Can’t fit much luggage in trunk if roof down. Had to keep roof up until we could drop off our luggage. Engine and transmission seemed bagged, not much power and sounded like it had an exhaust issue. Automatic gear changing seemed to hang up and stay at high RPMs periodically. Fun to drive, glad to have a convertible, next time hopefully will get a mustang instead.Reviewed 24 Mar. 2023
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2.0
Don’t use Budget. It’s not worth the money you save. We landed in Kona Hawaii at 5:00 pm, in plenty of time to enjoy the evening. But we had to wait two hours at the rental office for our car, which killed the entire evening. The car was also an old dinged up clunker with USB ports that didn’t function and very dim headlights. The AC was also anemic. Terrible rental car experience. Next time I’m paying a few more bucks for a better rental car agency.Reviewed 19 Mar. 2023
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10.0
At first it seemed it was going to be a long wait at counter , but KOA Budget was well staffed with experienced employees; which moved the line. We received our Jeep and headed out. Shortly after leaving we noticed the AC not working as it should and returned the vehicle. Again service was quick and easy to change vehicles. Thank youReviewed 14 Mar. 2023
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2.0
Very long wait time.Reviewed 12 Mar. 2023
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6.0
Vehicle was okay, but had the highest mileage of any car I’ve rented in my life (60,000)! Pickup at Kona takes about a half hour. That’s no fun after a long flight. Drop off was okay.Reviewed 17 Feb. 2023
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10.0
Camaro pretty but uncomfortableReviewed 29 Jan. 2023
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6.0
Some of the staff in Kona were not very interested in helping customers. We waited about 30 minutes in line when there was only one party ahead of us.Reviewed 22 Jan. 2023
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10.0
Everything was great from start to finish!Reviewed 24 Dec. 2022
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