Book Budget car rentals at Memphis Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

Very good

2

Good

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Okay

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Fair

1

Mediocre

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Poor

3

10.0

The attendant, at drop-off, was extremely helpful and pleasant. Very professional‼️Reviewed 5 Sep. 2023

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2.0

Horrible. Locally owned horrible business. You can’t use a debt card to pay as stated online, they don’t recognize the insurance offered through kayak companies, didn’t have a vehicle ready at said location. I watched 10-15 people go through the line to get a car and maybe TWO actually received a vehicle and it was not with ease at that. Every person had an issue at the counter and the majority never got a car. Don’t waste your time or money. Tried two other services despite calling to verify they #1 had a vehicle type I was needing and #2 accepted a debt. After the third rental service I found an Enterprise care rental that suited all my needs except for it being 4 towns away. It would have almost been better to hitchhike.Reviewed 16 Jul. 2023

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2.0

No car available when I arrivedReviewed 12 Aug. 2022

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8.0

Great car at a decent price especially compared to Hertz or Avis.Reviewed 14 Feb. 2022

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8.0

Little more enthusiasm from the staffs with customers will make the rental experience better.Reviewed 6 Jan. 2022

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10.0

Fred at the Budget Rental car was awesome. Excellent customer service, friendliness, new his products available, helped with kid seats, everything. I will use Kayak again because of Fred at the Budget office at Memphis Airport. Thank you, Will KobergReviewed 13 Oct. 2021

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5.9

When I arrived, one person was available to assist. She instructed me to wait for someone else. Then she asked for my drivers license and started the process. She kept her window closed, requiring me to speak from an open window at the other end of the booth. When the second attendant appeared, I moved down and spoke through the glass that she opened briefly. Next, I was ask to quickly fill out documents and handed the keys and my receipt. I located the car and noted scratches on it. To avoid responsibility, I ask for a pre- inspection document noting the damage. She said that she forgot to tell me I could address that with the attendant on the way out. In sum, the communication was not acceptable. When I returned the car, there were at least 20 parked in front of my car. There was no attendant to check me in, provide a post inspection clearance, and confirm the car had a full tank of gas. Somewhere signs posted to leave the keys in the car, but I did not see one when I drove in. So, I walked to the booth and waited in line for at least 10-15 minutes to inquire about the return protocol, but I had to wait as the attendant had to let two people out with rental cars. She then told me I had to leave keys and that the vehicle would be checked in later. This disconcerting given the liability you assume in renting a car. So in sum, this was a mediocre experience at best. This location needs more people with communication skills who prioritize customer service.Reviewed 20 Sep. 2021

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1.9

Pickup up was slow, vehicle wasn’t ready 1st vehicle given window cracked and huge nail in vehicle so they filled the air up to the max returned, 2nd vehicle no oil change returned, 3rd vehicle manger stated that due to their fault and additional discount was added and I still had to pay over a $100 just in airport fees that weren’t included in my rental. Never using this service again.Reviewed 2 Aug. 2021

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4.0

Cons:Give traveling business folks options to adjust their drop off locations during emergencies when they need to modify reservations. It is ridiculous this can’t be done when most of your customers are business people during the week. I won’t be returning.Reviewed 13 Jun. 2021

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4.0

Pros:Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.Cons:It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.Reviewed 7 Apr. 2021

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9.6

Pros:The car was nice in every categoryCons:Not muchReviewed 20 Jul. 2020

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8.0

Pros:Free upgradeCons:Cleanliness of vehicles and line wait timeReviewed 28 May 2020

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More

• 6.9 /10Enterprise Rent-A-Car Car Rentals at MEM
• 6.0 /10Avis Car Rentals at MEM
• 6.0 /10Payless Car Rentals at MEM
• 4.7 /10Dollar Car Rentals at MEM
• 5.2 /10Hertz Car Rentals at MEM
• 3.8 /10Thrifty Car Rentals at MEM
• 6.7 /10Alamo Car Rentals at MEM

• How much does it cost to rent a car from Budget at Memphis Airport?

  On average a rental car from Budget at Memphis Airport costs C$ 97 per day.

• What is the most popular rental car from Budget at Memphis Airport?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Budget at Memphis Airport.

• Where can I find Budget car rentals at Memphis Airport?

  2491 Winchester Rd Suite #104 is the closest Budget rental location to Memphis Airport. The telephone number for this location is +1 901 332 2222.

• Does Budget offer shuttle or airport pick-up services from Memphis Airport (MEM)?

  Yes