Book Thrifty car rentals at Memphis Airport

Reviews

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Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

1

Fair

2

Mediocre

0

Poor

28

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2.0

First, I paid for the car via Kayak. When I showed up to pick it up, I was told that third parties like Kayak had overbooked and there were no cars available. This left a lot of people stranded at the airport scrambling to try and find a car with another service. I would not suggest anyone use this if you want something guaranteed when you pay for it.Reviewed 19 Sep. 2023

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2.0

They don't honor same day reservations. So I make a reservation with Kayak, only to get to the Thrifty counter and find out they wouldn't honor it. I had to go to Alamo and ended paying $170 more than I was quoted for Thrifty. Poor experience.Reviewed 22 Aug. 2023

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2.0

They did not have a car available when I got there. I had gotten dropped off & had to WALK once turned away. Plus the lady would not speak loud enough for me to hear what she was saying thru the mask. Why have ppl book when you don’t have cars to rent?Reviewed 15 Aug. 2023

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4.0

No cars available on pickup time, and no suitable place to wait for itReviewed 12 Aug. 2023

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2.0

Couldn’t have been worse. Vehicle wasn’t available until 8PM, despite being confirmed for 9AM. Rep at counter was very rude and unhelpful/unapologetic. Thrifty sucks, don’t use them. Stick with a real rental company, enterprise, hertz, Avis.Reviewed 6 Aug. 2023

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2.0

Got to thrifty desk - no one in attendance -told by other customers that there was a 2 1/2 wait and no guarantee of a car. Cannot understand how you can book a car and then when you arrive no-one to serve you and then no avenue to cancel or contact the hirer. Will never use this service again. Totally the worst customer service I have ever used.Reviewed 20 May 2023

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10.0

Friendly associates, ease of pickup and drop off. Vehicle was spotless.Reviewed 23 Apr. 2023

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2.0

Online experience sucked from beginning to endReviewed 27 Feb. 2023

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2.0

A joke, don’t bother it’s Thrifty. Book a reservations. Had confirmation and they still gave my car away because our pick up was delayed due to flight delay coming it. PatheticReviewed 23 Feb. 2023

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2.0

I bought from Thrifty on Kayak My "receipt" was from RentalCars.com. It wasn't really a receipt. I had to call Thrifty to make sure they had my car. Also - RentalCars.com has a zero refund policy. Not great customer service. I spent 3-4 hours of my time trying to figure out if I even had a car.Reviewed 21 Feb. 2023

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2.0

Website allowed out of towners, who were stranded due to personal car issues to book a same day reservation for in town pick up with out of town drop off and once at the pick up location was told can’t do same day one ways. If it’s policy the website should know that to! Never using this company again, but I’m sure they don’t care considering they’re already rich. Disrespectfully a customer you’ll never get rich off. This caused use a lot of stress and inconvenience!!! Never referring this rental company to anyone.Reviewed 16 Oct. 2022

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2.0

They didn’t have any cars available for same-day pick-up.Reviewed 17 Aug. 2022

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More

• 6.9 /10Enterprise Rent-A-Car Car Rentals at MEM
• 6.0 /10Avis Car Rentals at MEM
• 6.0 /10Payless Car Rentals at MEM
• 5.8 /10Budget Car Rentals at MEM
• 4.7 /10Dollar Car Rentals at MEM
• 5.2 /10Hertz Car Rentals at MEM
• 6.7 /10Alamo Car Rentals at MEM

• How much does it cost to rent a car from Thrifty at Memphis Airport?

  On average a rental car from Thrifty at Memphis Airport costs C$ 92 per day.

• What is the most popular rental car from Thrifty at Memphis Airport?

  Premium (Chevrolet Suburban or similar) is the most frequently booked rental car type from Thrifty at Memphis Airport.

• Where can I find Thrifty car rentals at Memphis Airport?

  2491 Winchester Road is the closest Thrifty rental location to Memphis Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Memphis Airport (MEM)?

  Yes