Book Thrifty car rentals in Memphis

Reviews for Thrifty in Memphis

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

25

2.0

Pros:No staff was not friendly, Thirfty didn't have any cars/trucks available. Told us we could be put on a waiting list and sit and wait for someone to maybe return a vehicle. This is unacceptable for you to allow a reservation for a specific time and there be no cars available. There were a lot of customers up there waiting. We cancelled the reservation and went with another company.Cons:Everything could have been better. I will never attempt to rent from them again. Horrible customer service. Horrible way of doing business. I will recommend them to anyone everReviewed 25 May 2021

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2.0

Pros:I made the reservation for the vehicle 2 months prior to the pick up date. When we arrived in Memphis Airport we were told there were no vehicles available. The Thrifty agent said they were cleaning vehicles when they came in and it would be approx 2-3 hours before a vehicle was available!! We waited almost 3 hours for a car!!!!! The Thrifty agent was completely matter of fact and didn't even apologize for the inconvenience. I will NEVER rent from this company again!Cons:The entire experience!!!!!Reviewed 5 May 2021

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2.0

Pros:the staff was friendly and accomodatingCons:it was a 3 hour wait for a car. actually, they couldn't give us an actual time on how long it would be until our car was ready. the only good thing was that the lady working the counter allowed us to cancel our reservation without any questions asked (good on you, whoever you are!!). we went to another company and they told us that they do this ALL THE TIMEReviewed 25 Apr. 2021

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4.0

Pros:staff helpful as they could be this is the second time renting a car from thrifty in memphis both times average wait 1.5 hours to pickup. Overbooked, cars not cleaned and readyReviewed 29 Mar. 2021

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6.0

Pros:Drop off was ok. The pickup attendant was rude.Cons:Better customer service at pickupReviewed 16 Feb. 2021

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2.0

Cons:How about been open! They aren’t open past 2 on Saturday. Unacceptable to rent not knowing these hours.Reviewed 20 Jan. 2021

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4.8

Cons:I reserved a 4 runner or suv and received a minivanReviewed 19 Oct. 2020

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2.8

Pros:Car drove nice. It was comfortable. Good gas mileage. Held our two large pieces of luggage.Cons:When we attempted to pickup our reserved car at the Memphis airport at 3pm, they had no cars. I was told to return the next morning at 6am to ensure a car.I returned the next morning at 6:15am for a car. It took 45 minutes. The car was inundated with cigarette smoke. The cars are suppose to be non-smoking cars. I could not get another car. I drove in the smokey car for 7 days. Worst experience. I'll never rent from Thrifty again. The company didn't even refund me a day's rental. Unbelievable!Reviewed 18 Oct. 2020

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2.0

Pros:NOTHING.Cons:They had NO cars. I had reserved one a week earlier. Not just no Premium cars, NO CARS! Stranded at airport in Memphis.Reviewed 17 Oct. 2020

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3.2

Pros:Despite having a reservation they had no cars. After waiting on the ground in the parking garage for an hour, gave up and rented at 2x the price from Avis. HORRIBLE EXPERIENCE.Cons:When you make a reservation, it is so that you will have a car. Thrifty just burned me and every other traveler I talk to.Reviewed 12 Oct. 2020

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5.2

Pros:We booked a car and showed up at the kiosk at MEM but they had to cars to rent us.Cons:Having a vehicle to rent us.Reviewed 4 Oct. 2020

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2.0

Cons:Our Memphis flight came in at 2:35 Sunday afternoon and your kiosk closed at 2:00 pm. This was not mentioned at the time the reservations were being made.Reviewed 30 Aug. 2020

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• How much does it cost to rent a car from Thrifty in Memphis?

  On average a rental car from Thrifty in Memphis costs C$ 89 per day.

• What is the most popular rental car from Thrifty in Memphis?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Thrifty in Memphis.

• How many car rental locations does Thrifty have in Memphis?

  Thrifty has 1 rental location in Memphis. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Memphis airport (MEM)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Memphis airport (MEM)?

  Yes