2.0
The entire experience was a complete waste of time. I prepaid $208 on budget.com for my entire reservation it was going to be 4 days in a Fullsize sedan. I completed the online check in to speed up the process at the counter just like the pop up prompted me to do so. A few hours later I am at the local budget location and I go to the counter and the representative takes my ID and Debit card says it runs a soft credit check or some BS and he says oh we can't rent to you the check came back bad. I have already paid for this rental I tell him so why would I be charged on the website prior to this the full amount of the rental and then be denied after I am already checked in online before coming to the store all on the exact same debit card. I then become aware that if I use a credit card for the $200 deposit there is no credit check. Oh well then that's a no brainer and I hand over my capital one credit card he takes it and then as he is about to swipe it, he abruptly stops and says oh that's right we can't rent to you at all. Once youre denied from the credit check you're blacklisted essentially from renting at budget. I have never used budget before in my life and I will never use there services again. I have tried to call the 800 number the representative at the store gave me however the phone representative was unable to locate my reservation with the confirmation code I was emailed or with the code given by the counter representative. I am about to head back down this morning to get a rental somewhere else and I will be following up with BUDGET about these issues and will update the review once this happens.Reviewed 1 Oct. 2022
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10.0
Nice make and model.Reviewed 4 Sep. 2022
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8.0
I'm not sure I've ever had an experience where you actually get the car you reserve? But pickup in Oceanside was a breeze and it was easy to modify the reservation online.Reviewed 4 Jan. 2022
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10.0
The guys at Oceanside were wonderful! Friendly, courteous, and easy to work with. We were going from Oceanside to Pennsylvania and they made sure the car was in great condition for us. Double checked the oil, gave us a newer vehicle, and made sure we would be comfortable on our long haul. Can't say enough great things about these guys. Would definitely use them again for our next adventure. Thank you!Reviewed 21 Aug. 2021
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6.0
Pros:That they upgraded us to a truck.Cons:Their list if mid size SUVs are all small size SUVs; total misrepresentation when we made our online reservationsReviewed 16 Jun. 2021
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8.0
Pros:COUNTER GUY WAS FRIENDLY, DROP OFF SUPER EASY AND QUICKCons:ON PICK UP COUNTER GUY WAS VERY BUSY, COULD HAVE USED SECOND PERSONReviewed 1 Apr. 2021
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6.0
Pros:They upgraded my car.Cons:The car smelled like cigarettes.Reviewed 1 Apr. 2021
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10.0
Pros:Quick easy drop offReviewed 9 Oct. 2019
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6.0
Pros:Pick up went well.Cons:Called 800 # rep gave me all kinds of wrin5g information concerning drop off time and location. Was no help at all.Reviewed 5 Feb. 2017
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8.0
Nice carPros:The car had a lot of pick up. Good gas milage. Easy pick up and drop off. Lots of room...Cons:The car smelled like smoke :(Reviewed 22 Dec. 2016
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10.0
Everything went smoothlyPros:I got a nice upgradeCons:NothingReviewed 13 Dec. 2016
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10.0
Pros:Very convenient.Reviewed 15 Sep. 2016
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