Book Budget car rentals in Philadelphia

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Reviews for Budget in Philadelphia

  • All reviews 100%
6.8/10 Good
Based on 130 reviews
  • 5.9
  • 6.2
  • 5.3
  • 6.0

Recent reviews

Most recent
    2.0 Poor
    Full-size
    20 Aug 2017
    Poor Customer Service
    Cons: We drove all the way in town and there was no car available. Nothing to compensate for our time or wasted gas, not even an apology. I left a message on Kayak's site as they blamed it on Kayak not having access to their available inventory.
    9.2 Excellent
    SUV
    18 Aug 2017
    I liked it
    Pros: All of the people were great. I loved the bus drivers. The counter person was knowledgeable and did not try to talk me into something that I did not want. The return gal was lovely and friendly. The car was great. It had Apple Car play that I am looking to get installed in my truck, so I got to use it. I also liked that Budget was on-site (OK all car rentals are off-site, but some are just offsite, where you could walk over to the airport, across the busy street and the parking lot if you needed to.). The day I booked was the day I left and car rentals were posted at 477% of normal rentals, but I got a car and it was a nice one!
    Cons: Renting at Philadelphia Airport is expensive. Even before the taxes, the rate was over $100/day and the taxes and fees the airport collects is over $50/day.
    2.8 Mediocre
    Standard
    9 Aug 2017
    Confusion Rules the Day
    Pros: The girls at the counter were friendly
    Cons: It was hot They were SO slow and unorganized There was confusion everywhere I didn't get results until I asked for a manager 2 HOURS after I got there!
    2.4 Mediocre
    Compact
    8 Aug 2017
    Unhappiest Budget location I can remember
    Pros: Location is good but then all the car rental places are in the same spot so not really a deciding factor
    Cons: Long wait for the shuttle bus. I ended up walking. I was the only person checking in to rent a car but the total lack of enthusiasm from the two people at the desk was amazing. It was so bad that it was actually curious. The person who dealt with my reservation was ungracious, and totally lacking in rapport. I could have been a lump of coal for all she cared. I placed my license and credit card on had arrived at the counter. Her retort was "Don't leave them there. Hand them to me". Apparently reaching out was an effort. She did not seem like a bad person, just someone who has had her soul sucked out of her. She could have been peeling potatoes for all she cared. Then the car was unclean. All sorts of stains on the front seat and things stuck on the steering wheeI. The only person who seemed to have any life in them was the lady at the exit gate. On my return, the car drop-off are was a mess. It was unclear where you should return the car. There were people milling around but no one seemed to be attending to customers. Someone eventually came by and said they would get someone. A someone did appear after 10 minutes, but had to go off again to get her equipment. At this point there were several people waiting. Then her machine malfunctioned, so she called someone over and they proceeded to have an argument in front of everyone about who was on, who was off, how badly things were set up. As a final step, they got the bill wrong and overcharged me! Looks as if there was no/incompetent management at that facility.

Where can I find Budget car rentals in Philadelphia?

1600 Race Street, Budget car rentals

Address

1600 Race Street

Phone

+1 215 665 1582
Budget