Book Budget car rentals in Philadelphia

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Reviews for Budget in Philadelphia

  • All reviews 100%
6.8/10 Good
Based on 119 reviews
  • 5.9
  • 6.2
  • 5.3
  • 6.1

Recent reviews

Most recent
    2.0 Poor
    Economy
    21 Jul 2017
    Long lines, surly service
    Pros: Nothing. A terrible experience.
    Cons: Upon arrival we were greeted with a line of eight people in front of us. It took 45 minutes for the extremely slow, unprofessional people to check us in. One employee in particular Kiva, was nasty and told me I needed to show her respect, and overall gave me a really hard time. I will never run a car from them again
    4.4 Okay
    Standard
    15 Jul 2017
    Don't expect a clean car
    Pros: responsive front desk gave me a nice replacement car - still dirty on outside and not cleaned recently on the inside, but i liked the Ford Fusion hybrid with carplay.
    Cons: first car was dirty inside and out. They explained that they do not clean cars but offer a $5 credit if i take the time to go to a car wash.... NOT ACCEPTABLE nor explained in any contract. The staff did volunteer that they do expect the car interior to be clean. In this case, the car was dirty outside and inside. Ketchup on the back seat was still sticky, so it was probably not too old. Pretty clear that Budget staff never inspected the car.
    7.6 Good
    Full-size
    12 Jul 2017
    Location Needs Work
    Pros: Great car, great price.
    Cons: The location had some stumbles, mostly due to huge demand and understaffing. The line was 30 people long, with only two counter attendants. They were great folls, but definitely needed some help.
    2.8 Mediocre
    Full-size
    28 Jun 2017
    Cons: The return in Philadelphia merely gave an address, which turned out to be a hotel that you had to enter down a long alley (after we passed it twice). There was no signage or instructions for Budget or car rental of any kind. On the third try, we went into the hotel valet line and were told to go into the garage and up to the 7th floor. Up there, there was no sign or instruction as to where to drop the keys or what to do and it was deserted and a bit off putting. We ran into a gentleman with no badge or shirt who said to go into the hotel and down to the basement. We dragged our luggage down through the garage and then across the lot into the hotel, and then had to ask a number of people for directions to the car rental return. The whole process was stressful and very long, making us late to our event which happened to be a memorial for my late father. It was incredibly frustrating and upsetting. If the instructions to return are that complicated or out of the ordinary, having that information ahead of time would be helpful, as I would have opted to return to a different location or have left much more time for the process.

Where can I find Budget car rentals in Philadelphia?

1600 Race Street, Budget car rentals

Address

1600 Race Street

Phone

+1 215 665 1582
Budget