Book Budget car rentals in Philadelphia

Reviews for Budget in Philadelphia

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7.6

Cons:Seats were stained, so I avoided wearing lighter Colored clothes.Reviewed 28 Aug. 2020

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4.0

Pros:The staff are very bad and unprofessionalReviewed 22 Feb. 2021

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2.0

Cons:The car was filthy. Not washed , inside lord ok, no trash or dirty but smells like cigarettes, alot of cigarettes. I went to the dollar store abd bought myself doest air freshener abd window cleaner abd paper towels to clean it myself, after ask we are in a pandemic abd I have to sit in this thing all day. THEN I wanted to extend my rental but it was $57 a day to extend my $42 a day rental..... that's a joke. It should carry the same price. They close 30 minutes after i dopped it off... so instead of making $40 they got nothing. I was told the reason they didn't wash the car was that the Pipes were frozen.... hasn't been that cold. She was the only one there.. She was very polite, seems like they expect too much from her. Very busy. But for$43 ......i was ok with it.Reviewed 11 Jan. 2021

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6.4

Pros:Over all it was a good experience.Cons:The wait for the shuttle bus at Philadelphia airport was way too long. The other rental companies had 2-3 shuttles come and go in the time we waited for your shuttle. I started wondering if you weren’t running shuttles. Then when we got on the shuttle it was hot with no ac.Reviewed 10 Sep. 2020

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5.2

Cons:Waited 45min and the shuttle never arrivedReviewed 14 Sep. 2020

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6.0

Pros:Drop off was easyCons:No one answers the phone at the PHL Budget Rental Car location. Only one agent at rental location with a long line. Suv recommended for snow performed very poorly in snow.Reviewed 22 Feb. 2021

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2.0

Pros:My flight was delayed and they did not have the car I needed, Did not like anything about the experience will not rent from budget againCons:Pickup bus drove by me twice before I got a ride, only one bus running. Long line at check in not enough staff because my plane was delayed they wanted to charge me double the rate, had to fight to get my rate reserved Car only had 1/3 tank of gas, make sure you document Process took over 2 hrs to get a car, unacceptable After waiting in line for over an hour staff told me I had to call the budget number to change my reservation Will never rent from budget again in phillyReviewed 3 Mar. 2021

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6.4

Pros:Ease of transactionCons:Car was dirty Registration sticker was removed No scanner tag Registration tag on license plate was expiredReviewed 22 Aug. 2020

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9.2

I liked itPros:All of the people were great. I loved the bus drivers. The counter person was knowledgeable and did not try to talk me into something that I did not want. The return gal was lovely and friendly. The car was great. It had Apple Car play that I am looking to get installed in my truck, so I got to use it. I also liked that Budget was on-site (OK all car rentals are off-site, but some are just offsite, where you could walk over to the airport, across the busy street and the parking lot if you needed to.). The day I booked was the day I left and car rentals were posted at 477% of normal rentals, but I got a car and it was a nice one!Cons:Renting at Philadelphia Airport is expensive. Even before the taxes, the rate was over $100/day and the taxes and fees the airport collects is over $50/day.Reviewed 18 Aug. 2017

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2.0

FrustratingPros:NothingCons:Confusion, long waits, very unhappy staff, did not get my quoted price, will never use budget again. Given wrong information, waited almost 2 hours after a red eye flight! Given more frustrating & wrong information when we returned the car! Car smelled like pee, was not clean, they made a mistake and said we were in the wrong car! The car that was supposed to be ours was wrecked & they called us to find out what car we had!!! So mad about the whole situation. I really want my money back. They offered 40.00 off a future rental, hilarious!!Reviewed 23 Aug. 2018

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5.6

Pros:OkCons:Have enough staff to accommodate the volume of customers based upon their reservations. Spending 2 hours to get my vehicle was rediculousReviewed 31 Aug. 2020

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2.4

Unhappiest Budget location I can rememberPros:Location is good but then all the car rental places are in the same spot so not really a deciding factorCons:Long wait for the shuttle bus. I ended up walking. I was the only person checking in to rent a car but the total lack of enthusiasm from the two people at the desk was amazing. It was so bad that it was actually curious. The person who dealt with my reservation was ungracious, and totally lacking in rapport. I could have been a lump of coal for all she cared. I placed my license and credit card on had arrived at the counter. Her retort was "Don't leave them there. Hand them to me". Apparently reaching out was an effort. She did not seem like a bad person, just someone who has had her soul sucked out of her. She could have been peeling potatoes for all she cared. Then the car was unclean. All sorts of stains on the front seat and things stuck on the steering wheeI. The only person who seemed to have any life in them was the lady at the exit gate. On my return, the car drop-off are was a mess. It was unclear where you should return the car. There were people milling around but no one seemed to be attending to customers. Someone eventually came by and said they would get someone. A someone did appear after 10 minutes, but had to go off again to get her equipment. At this point there were several people waiting. Then her machine malfunctioned, so she called someone over and they proceeded to have an argument in front of everyone about who was on, who was off, how badly things were set up. As a final step, they got the bill wrong and overcharged me! Looks as if there was no/incompetent management at that facility.Reviewed 8 Aug. 2017

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• Has the Budget rental car policy in Philadelphia changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in Philadelphia?

  On average a rental car from Budget in Philadelphia costs C$ 82 per day.

• What is the most popular rental car from Budget in Philadelphia?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Budget in Philadelphia.

• How many car rental locations does Budget have in Philadelphia?

  Budget has 7 rental locations in Philadelphia. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes