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4.0
They did not specify the charges. When I picked up the car, the attendant told me if I prepaid for gas, they would credit back the difference of the gas unused back to my card. When i dropped off the car they said it was a one time price and there was no exchanges. great way to run a little 30 dollar scam.Reviewed 26 May 2023
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10.0
Service is and always great. Despite the lack of office space for employees, the lobby and seating area is small and not clean at all given what the gracious staff has to deal with you can tell they've made the best of I take my hat off to show respect...thanks a lotReviewed 24 Jan. 2023
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2.0
I booked a “Camry or similar” and they tried to give me a Kia Forte. Not even close. After talking with them about it, they gave me a Kia Sportage. Better, but still not what I paid for. Maybe it won’t be everyone’s experience, but you wanted honest feedback.Reviewed 9 Nov. 2021
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1.9
I had the rental for a week and had to put air in the right front tire every other day and to top that off the engine light, oil change as well low tire light were ALWAYS on. Never again from this company!Reviewed 20 Sep. 2021
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1.9
they didnt tell us that we couldnt use a dept. card. they also had over sold and were out of carsReviewed 8 Aug. 2021
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3.6
Cons:Pick up the car and it was dirty i have to wash it and clean it myself and the worst part is I returned the car 3 days early and returned $2.43 cents to my card. Thank you Budget you are the worst rental cars i’ve ever imagined.Reviewed 14 Jul. 2020
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4.4
Pros:Pickup and drop off Was SmoothCons:The car had a strong cigarette and weed smell. Not acceptable at all but we didn’t realize until we turned the air conditioning onReviewed 21 Jul. 2019
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9.6
Pros:Friendly staff, easy pickup and drop off. Pricing for one-way/drop off at different location was reasonable.Reviewed 15 Jul. 2019
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8.8
Pros:Friendly staff, convenient location and easy pick up and drop off.Cons:The interior of the car could have bee cleaner.Reviewed 27 Jun. 2019
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6.4
Quick ProcessPros:i like the fact that the cars are new and the process was quick, i walk in the door left with car in about 10 minutes.Cons:what i didnt like was the age restriction was 25 to rent a car, im 24 so i was 1 year under so they charged me a extra $200 for the week which doesnt make any sense, i. was not happy about that, il just start renting again when im 25 whichReviewed 30 Oct. 2018
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2.0
Cons:They tried to overcharge me and violate the agreement. Very dishonest.Reviewed 11 Aug. 2018
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7.2
Providence office was a little unorganizedPros:We got a great car but it wasn't completely clean. The car worked great for our trip - held tons of stuff/luggage/people so it was perfect. Ran well and got us from point A to point B!Cons:The Providence office on Eddy was disorganized and understaffed but they were nice/helpful despite the long wait.Reviewed 26 Jul. 2018
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