Book Hertz car rentals in Providence

Reviews for Hertz in Providence

Recent reviews

Traveler rating

Excellent

22

Good

11

Okay

2

Mediocre

11

Poor

0

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car was cleanfriendly staff

pick up the carlocation was closed

car availablewrong location

rented a carcustomer service

pick up and drop

6.0

Pros:The staff was very helpful and cordial. My car was available on time. I promptly received the receipt after I dropped off the car the night before.Cons:I received the car basically on empty (from a gas standpoint). When I went to drop off the car, the place had closed early, and though there were instructions to "leave it in an open spot," there were no open spots and the cars were all piled on each other.Reviewed 28 Jun. 2021

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6.0

Pros:Friendly staffCons:Location is run down, minimum staff to clean and help customers and the smell and cleanliness of the car was below parReviewed 2 Jun. 2021

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2.0

Pros:NothingCons:I did not get the rental. You can check my name is Terrence Jennett. I would like my money pluse the damage waver money back pleaseReviewed 15 May 2021

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10.0

Cons:Pickup location dirty a d odd, clerk in garage, desk emptyReviewed 18 Apr. 2021

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4.0

Cons:Didn't allow me to drop car off at given time. Charged me more money. Ridiculous.Reviewed 11 Jan. 2021

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7.6

Pros:The agent who assisted me in Warwick was helpful.Cons:The signage to locate the building/office was awful. No one was available to report a small scratch on the passenger door when I picked up the vehicle. I took a photo of the scratch. Also, signage for drop off was not good. Just a box to turn the key. No agent present to whom I could report the scratch. Otherwise I was satisfied with the rental situation.Reviewed 2 Jul. 2020

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2.4

Cons:When I call 2 days for my reservation, I ask !! Can I pay whit my DEBIT card ? The answer was yes.!! But when I arrive to pick up, they rejected me .. because of that .... I lose my day and time and almost lose my trip to my destination.... don’t like this polices ...Reviewed 21 Dec. 2019

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8.4

Pros:Staff at both ends were very nice, courteous, helpful, and expedient.Cons:The Chevy Malibu was a little small, so a larger vehicle would have been better.Reviewed 11 Dec. 2019

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9.2

Pros:Car and priceCons:The drop off in Punta GordaReviewed 25 Oct. 2019

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8.0

Cons:Car was smaller than what we reserved. It still suited our needs, so I didn’t object. I would have if I needed the extra space.Reviewed 19 Oct. 2019

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10.0

Cons:The rental car was terrible. Could have done without a Chevy Malibu. Other than that everything went wellReviewed 13 Aug. 2019

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5.2

Pros:Friendly, but absolutely ridiculous that one person is supposed to run the entire branch office, up to and including cleaning the cars. Worst - THERE WERE NO CARS AVAILABLE, even though at 10:30 a.m. there were three people sitting there with 9am reservations.Cons:Hertz could have had CARS AVAILABLE FOR THE PEOPLE WHO RESERVED THEM and prepaid, instead of making us wait for 1 1/2 to 2 hours for a car. I'm never using Hertz again.Reviewed 8 Aug. 2019

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More

• 2.0 /10Avis Car Rentals at Providence
• 3.6 /10Budget Car Rentals at Providence

• Has the Hertz rental car policy in Providence changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Providence?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Providence.

• How many car rental locations does Hertz have in Providence?

  Hertz has 3 rental locations in Providence. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes