Book Budget car rentals in Springfield

Reviews for Budget in Springfield

Recent reviews

Traveler rating

Wonderful

7

Very good

1

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

5

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credit cardpick up and drop

10.0

Customer service was excellent! Very friendly and helpful! Got an upgrade to a midsize car!Reviewed 4 Jun. 2023

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6.0

About 24 hours after pickup, the low tire air pressure light came on. I went to the local service station and filled up the tire, and it was fine. It would have been no big deal, except this happened to me twice now in the last year and a half from this rental agency in this location, except the first time the tire actually had a leak, and I ended up putting the spare tire on after contacting them, because I didn't have time to wait for them. I was not offered any discount for the inconvenience...Reviewed 22 May 2023

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10.0

It was a great value, pleasure to do business with them and no issues at all.Reviewed 25 Apr. 2023

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10.0

N/aReviewed 10 Apr. 2023

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8.0

The lady working the pick-up counter gave me wrong instructions on finding the vehicle. A guy outside had to help me find it.Reviewed 23 Mar. 2023

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10.0

addressing questionsReviewed 20 Mar. 2023

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2.0

Manager made it very difficult to rent a vehicle. Your company also has unwritten rules that were absolutely ridiculous. I was on my way to Dallas and was unable to get a car. I ended up driving down to enterprise and y’all should strive to be like them! Enterprise made it so easy and had better customer service. They got me a car at a cheaper rate and I was on my way, Will never try to do business with y’all again.Reviewed 13 Mar. 2023

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2.0

The staff was nice. I was charged the wrong amount. I followed all the directions to drop off my paperwork and keys in a box because the location was closed when I arrived at the airport. Instead of being charged 87.09 I was charged 105 on my credit card. I have the original receipt and a picture of the mileage etc but have to take the time and hassle to dispute it with my credit card companyReviewed 2 Nov. 2022

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10.0

All is good very easy and fast atentionReviewed 31 Oct. 2022

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1.9

Be sure to talk through EVERY CHARGE. Even though I denied all additional offers, they tacked on an additional charge. And when I asked about the final total being nearly $150 over my reservation price, they said that was for the deposit that would be refunded back to my account after dropping off the vehicle. Little did I know, when I checked my CC account afterwards, price was nearly $350 over my reservation price. When I asked about it at the front desk, they said their hands were tied since I initialed the final price. But since I was given false information before initialing, I feel taken advantage of. Will be reporting this and asking for a refund of the additional funds. Very unprofessional.Reviewed 12 Oct. 2021

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1.9

The female staff was too aggressive and unfriendly. Remember, service is fundamental to service.Reviewed 22 Aug. 2021

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7.9

Easy checkin and checkout. Agent was friendly.Reviewed 15 Aug. 2021

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More

• 6.7 /10Enterprise Rent-A-Car Car Rentals at Springfield
• 7.1 /10Avis Car Rentals at Springfield
• 6.9 /10Payless Car Rentals at Springfield
• 4.8 /10Hertz Car Rentals at Springfield
• 8.3 /10Alamo Car Rentals at Springfield

• Has the Budget rental car policy in Springfield changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Springfield?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Budget in Springfield.

• How many car rental locations does Budget have in Springfield?

  Budget has 1 rental location in Springfield. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Springfield-Branson airport (SGF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Springfield-Branson airport (SGF)?

  Yes