Book Avis car rentals in Springfield

Reviews for Avis in Springfield

Recent reviews

Traveler rating

Excellent

11

Good

2

Okay

6

Mediocre

4

Poor

0

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car was cleandrop off location

car availablegreat experience

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pick up and drop

10.0

Pros:Easy drop off for very early flight. Prepaid fuel also a great idea. No gas stations open near airport.Reviewed 25 Apr. 2021

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6.0

Pros:I like the vehicle that I was givenCons:I have never had the best luck with Avis. Several times, I have been charged twice for a rental. And it’s taken over a month to be reimbursed. One of those times, I had to reach out three times to get my refund.Reviewed 8 Mar. 2021

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2.0

Pros:I did not book with you - I'm not sure why I received an email asking me to rate my car rental experience.Reviewed 29 Dec. 2020

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2.8

Pros:We did get an upgraded vehicle because there was no vehicle that we requested availableCons:The vehicle outside had been keyed heavily. No one from the staff came out to inspect the vehicle with us. This was a Dodge Caravan and literally, the passenger side sliding door came off the track and was not able to close completely. The wind noise from the door not closing was ridiculous.Reviewed 13 Oct. 2020

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10.0

Pros:Everyone was friendly and helpful. Very easy pickup and drop off. No problems!Reviewed 28 Sep. 2020

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6.4

Pros:Online booking through Kayak was easy and affordable. Check out and check in were simple and efficient.Cons:The vehicle had that specific aroma of one that had been smoked in. The company had probably paid a big fee to have cleaning done but the residual odor is still there, especially picked up by non-smokers. Sorry Avis, send it though the treatment another time.Reviewed 4 Sep. 2020

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4.4

Pros:Staff was great and drop off easy.Cons:I assumed there would be a shuttle to your off site location. The taxi ride there was $34.00.Reviewed 13 Feb. 2020

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10.0

Pros:Staff friendly and respectfulReviewed 8 Feb. 2020

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4.8

Pros:The counter person at pickup was an automaton with zero emotion and zero eye contact, canned responses. We were a chore, a task, a box to be checked - not a customer.Cons:see aboveReviewed 7 Jan. 2020

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10.0

Pros:yesCons:good especially the after hr drop offReviewed 15 Oct. 2019

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9.2

Pros:Staff was friendly and accommodating. Drop off was easy.Cons:Could have been cheaperReviewed 15 Jun. 2019

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5.2

Cons:My husband booked this rental with our company credit card and when I picked it up they refused to let me keep it on the card provided because my name wasn’t on the card. Even though our last names are the same. I ended up having to pay for it with our personal card. Very frustrating.Reviewed 2 Jun. 2019

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• Has the Avis rental car policy in Springfield changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Springfield?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Avis in Springfield.

• How many car rental locations does Avis have in Springfield?

  Avis has 2 rental locations in Springfield. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Springfield-Branson airport (SGF)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Springfield-Branson airport (SGF)?

  Yes