4.0
Fact that I called and verified why you spoke a debit card because I do not have credit cards. But upon arrival was denied because I didn't have a credit card. I had a court date I couldn't miss but ended up missing anyway due to all of this. Safe to say credit cards are the only means to rent a vehicle.Reviewed 14 Aug. 2023
review from![kayak]()
8.0
Agent was very helpful😎Reviewed 8 Aug. 2023
review from![kayak]()
10.0
Customer service was excellent! Very friendly and helpful! Got an upgrade to a midsize car!Reviewed 4 Jun. 2023
review from![kayak]()
6.0
About 24 hours after pickup, the low tire air pressure light came on. I went to the local service station and filled up the tire, and it was fine. It would have been no big deal, except this happened to me twice now in the last year and a half from this rental agency in this location, except the first time the tire actually had a leak, and I ended up putting the spare tire on after contacting them, because I didn't have time to wait for them. I was not offered any discount for the inconvenience...Reviewed 22 May 2023
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10.0
It was a great value, pleasure to do business with them and no issues at all.Reviewed 25 Apr. 2023
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10.0
N/aReviewed 10 Apr. 2023
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8.0
The lady working the pick-up counter gave me wrong instructions on finding the vehicle. A guy outside had to help me find it.Reviewed 23 Mar. 2023
review from![kayak]()
10.0
addressing questionsReviewed 20 Mar. 2023
review from![kayak]()
2.0
Manager made it very difficult to rent a vehicle. Your company also has unwritten rules that were absolutely ridiculous. I was on my way to Dallas and was unable to get a car. I ended up driving down to enterprise and y’all should strive to be like them! Enterprise made it so easy and had better customer service. They got me a car at a cheaper rate and I was on my way, Will never try to do business with y’all again.Reviewed 13 Mar. 2023
review from![kayak]()
2.0
The staff was nice. I was charged the wrong amount. I followed all the directions to drop off my paperwork and keys in a box because the location was closed when I arrived at the airport. Instead of being charged 87.09 I was charged 105 on my credit card. I have the original receipt and a picture of the mileage etc but have to take the time and hassle to dispute it with my credit card companyReviewed 2 Nov. 2022
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10.0
All is good very easy and fast atentionReviewed 31 Oct. 2022
review from![cheapflights]()
1.9
Be sure to talk through EVERY CHARGE. Even though I denied all additional offers, they tacked on an additional charge. And when I asked about the final total being nearly $150 over my reservation price, they said that was for the deposit that would be refunded back to my account after dropping off the vehicle. Little did I know, when I checked my CC account afterwards, price was nearly $350 over my reservation price. When I asked about it at the front desk, they said their hands were tied since I initialed the final price. But since I was given false information before initialing, I feel taken advantage of. Will be reporting this and asking for a refund of the additional funds. Very unprofessional.Reviewed 12 Oct. 2021
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