4.0
Cons:They didn’t have the car I booked and didn’t offer an option there. Told me to look on another placeReviewed 18 Apr. 2021
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2.0
Cons:They did not have a car which I had rented.Reviewed 14 Feb. 2021
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2.0
Cons:No car available. The sales guy also refused to wear also refused to wear A mask. It was unbelievableReviewed 11 Jan. 2021
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2.0
Pros:Did not respect my reservation and requested 10x the price upon arrival at budget tulum.Cons:That they honour my reservation!Reviewed 8 Jan. 2020
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2.0
Horrendous ServicePros:NoneCons:We showed up at the office to pick up our car and the agent said that even though we had a reservation, there were no cars because they decided to send all of the cars to Cancun. We pointed out we had a valid reservation but he said that doesn't obligate them to hold a car for us if they can rent it at a better price at some other location. He said he couldn't help us and offered no additional assistance.Reviewed 4 Jan. 2019
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2.0
Rude and no carPros:NothingCons:I arrived just after pick up time and was met by a rude staff member informing me that they have no cars today. After explaining that I had a reservation he just replied; "it doesn't matter there are no car today". So I had to walk around the other rental places and had to pay more.Reviewed 13 Apr. 2018
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10.0
Pros:EverythingReviewed 11 Dec. 2017
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10.0
Pros:No waiting. Easy process.Reviewed 7 Sep. 2017
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2.0
Pros:nothingCons:we went to budget even though we reserved a car they didnt have any car on hand. we had to take taxiReviewed 16 Apr. 2017
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2.0
Cons:They was nobody at the rental office. We waited for an hour to return the car. Nobody showed up.Reviewed 1 Mar. 2017
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