Relatively early closing of food and beverage service
Location was good, food was good in restaurant.
Food service closed basically at 11 - even room service! This seems crazy for a location like this.
Best Trip to Chicago
We loved the special lounge to relax in. It was like having our own kitchen and living room.
Everything was great.
The hotel failed to follow my president profile and didn't provide non scented products nor my workout clothes.
Friendly and luxurious!
I honestly felt like I stole from them for getting my room that cheap! It's a truly 5 star place it's close to everything you could want to do downtown! The staff is very friendly and amazing! The rooms are very nice and pretty big!
I chose Fairmont Chicago, Millennium Park because of its location and good reputation. After my stay at the hotel I am glad that I made a right choice. When I was checking into the hotel there was some confusion about my reservation. I reserved two rooms but the hotel reservation system showed only one room under my name. After I presented my two hotel reservation vouchers and email communication the front desk manager quickly gave me two rooms without unnecessary delay (the room types were exactly what I requested when I made my reservation). The hotel front desk manager and staff were very courteous while they were trying to sort it out. I and my family had a great stay there. It's location and free room wi-fi connection were excellent.
Excellent hotel / Great location.
The room was very comfortable and the hotel staff was fabulous. Really enjoyed our stay.
The parking garage is located right next door and was very easy to access. No need to spend money on valet parking, unless you don't like carrying your luggage. Parking next door was 1/2 the cost. (About $35 per day). Safe area. Great location!
No free WiFi in rooms. In order to use free WiFi, you had to go to the lobby. Pricey stay for no internet access in room.
Good value, good location
Parking high $70 a day, room service cart left in hallway for almost full day. Wireless cost high $16 per day,
The staff was incredibly kind
Bathroom wasn't immaculate
Overpriced and reasonably foul
Location - very convenient. One of those hotels that tries to make money on every little extra.
Cockroaches on the 26th floor where our room was. Reported it to the front desk - they didn't sound surprised at all.
Good access to Chicago attractions
#1 WAY TOO EXPENSIVE. Room price was average to low for area. But restaurant was mediocre and priced straight insulting, $29 for a buffet with no omelette bar, no fresh Oj, nothing fresh. Worst buffet for the money ever. #2. No snacks on floors and $5 for 20 Pringles potato chips. No snack food in area especially late night. Room service slow and speedy. #3. $70 for parking. No validation or discount for hotel customers, across the street its $35 also borderline insulting
Great views, great rooms, great staff, wonderful stay.
Pricey room service
The Fairmont Chicago, Millennium Park is in full bloom after a multi-million dollar refresh of its 687 guestrooms and suites. Anchored by 400+ acres of protected park space in the heart of downtown Chicago, the Hotel enjoys pristine views of Lake Michigan, Millennium and Grant Parks and the famous Chicago Skyline. For our more discerning guests, reserve our exclusive lifestyle hotel experience, Fairmont Gold. Columbus Tap offers a quintessential Windy City tap house experience with fresh Midwest-focused menu. Start the day off right with breakfast in the Millennium Room. Enjoy a curated menu of crafted signature cocktails and word-class wines by the glass paired with contemporary small plates in THE BAR. mySpa is an 11,000 sq ft urban sanctuary featuring 8 treatment rooms and a fitness studio. Whether you`re in Chicago for a meeting or simply to relax and take in the sights, the Fairmont Chicago, Millennium Park has everything you need.
Based on 7,133 reviews
Value for money
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