8.0
Easy to pick up and drop off What I paid for was not the car I’d booked. I was told it was Peugeot 3008 SUV for 5 passengers and 4 luggage- the Citroen we were given did not accommodate thisReviewed 15 Feb. 2023
review from![kayak]()
10.0
Pros:staff friendly during busy Christmas day, good value, good carReviewed 30 Dec. 2019
review from![kayak]()
7.2
Cons:Geneva Airport pick up and drop off location is on the French, not Swiss, side of the airport, and was a nightmare to find. It was very stress-inducing to find it when dropping the car back, and being lost for awhile I almost missed my flight, having to run through the airport to make it!Reviewed 14 Oct. 2019
review from![kayak]()
2.0
Cons:They lost my reservationReviewed 27 Aug. 2019
review from![kayak]()
4.0
Cons:Car was filthy and the radio did not workReviewed 21 Aug. 2019
review from![kayak]()
3.6
Cons:Waiting at the counter over 30 min Wrong directions (French side, not Swiss)Reviewed 5 Aug. 2019
review from![kayak]()
2.0
Pros:NothingCons:Firstly, they didn't accept my credit card saying that it has an electronic use and Icannot pay the car with it. They just offered me to pay with my friend's card including us another tax because he was not the driver. Finally they offered us another car in other company. They couldn't solve the proReviewed 23 Apr. 2019
review from![kayak]()
2.0
Cons:domestic flight was delayed and we missed flight to Geneva and arrived there a day later. Dollar could not hold the car and asked us to modify the reservation which would have ended up being way more expensive. called Dollar who did not care at all. ended up canceling and book with SIXT.Reviewed 12 Mar. 2019
review from![kayak]()
6.0
Pros:The car was easy to find when picking up.Cons:I was manipulated into paying approximately 8x the quoted price for no good reason. This was effectively a scam. Dropoff was difficult with no guidance.Reviewed 24 Feb. 2019
review from![kayak]()
6.0
Pros:The car was in good condition and had navigation systemCons:1. The website did not enable choosing winter tires and the orices doubled itself at the counter.I had no choice but to pay because I had to have winter tires, so the price I have payed is double the price I was told in the website. 2. Returning the car was difficultReviewed 16 Feb. 2019
review from![kayak]()
3.6
Pros:The car was niceCons:The pick up was not easy and they charges us double what we were supposed to pay to have winter tires. They were also not clear on instructions. The drop off was also very complicated and I have still not received any confirmation that the car has been delivered safely. Customer service has been pooReviewed 5 Feb. 2019
review from![kayak]()
4.8
Wrong side of Geneva airport => no snow tires, no highway stickerPros:The car was comfortable and spacious enough.Cons:I never realized this was the French side of Geneva => had to walk all the way back and then the car wasn’t equiped with snow tires (additional cost of 35 swiss franks per day!). Also there was no sticker for the Swiss motorways => another additional cost. All off this was not clear when booking => I am not likely to use Kayak againReviewed 3 Jan. 2019
review from![kayak]()