2.0
I arrived and was told I had two prepaid reservations, one for Dollar, and a duplicate reservation for Thrifty. the rental agent also pressured me to purchase additional CDW and liability insurance directly through them even though I purchased it when I made the online reservation. The agent made it VERY difficult to decline the additional insurance. The line was extremely long to pick up the car and took over one hour standing in line. The car was also damaged when I checked it out. The trunk opening was unreasonably small and made the vehicle trunk unusable for putting a suitcase inside. Terrible experience with Dollar, not recommended.Reviewed 13 Jun. 2023
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10.0
GreatReviewed 3 Jun. 2023
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10.0
Service. Counter rep did an excellent job.Reviewed 23 May 2023
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8.0
Enjoyed having a reliable vehicle, the staff were very friendly and easy to communicate with. Great service at the airport booth both for pickup and drop off. We booked in advance for a small compact car and after waiting some time at the booth we we’re given a fairly large suv. Would have been better for us to have the smaller car that we ordered.Reviewed 9 Feb. 2023
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2.0
Careful. Car non refundable. Never pay ahead.Reviewed 12 Dec. 2022
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10.0
Price of the car was affordableReviewed 3 Jul. 2022
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10.0
Overall it was a very good experience, pick up and drop off was really quick. The car was great but the interior was dirty, the center console still have liquid spilled and sticky stuff.Reviewed 1 Apr. 2022
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8.0
Lots of room since there were six of us. The only complaint was the wipers were shot.Reviewed 27 Feb. 2022
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4.0
Service at desk took too longReviewed 20 Feb. 2022
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4.0
Inside of car was filthy. The car needed new wiper blades. More than $600 in hidden fees. Never again!Reviewed 14 Feb. 2022
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2.0
I had to cancel this trip due to the Omicron wave, and due to Priceline's no-changes policies I had to pay the $400 rental fee even though I received no service of any kind. This inflexibility of the priceline-mediated rental reservation was an unpleasant surprise to me, especially given the lack of transparency that, though I was using a KAYAK interface to book a Dollar car, priceline was involved at all. The experience has soured me on any indirect booking (via Kayak especially).Reviewed 4 Jan. 2022
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8.0
Car was ready when promised. Vehicle was in good shape and was the make and model requested. Cost was as specified in advance.Reviewed 4 Jan. 2022
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