Book Hertz car rentals at Hilo Intl Airport

Reviews

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Traveler rating

Excellent

44

Good

7

Okay

2

Mediocre

5

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car was cleancustomer service

pick up the carcar was dirty

car availablecredit card

rented a cargreat experience

pick up and droplocation was closed

friendly staffwrong location

8.0

Agent was pleasant and actual vehicle rented could have been cleaner.Reviewed 31 Mar. 2022

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10.0

Everything was perfect! We picked it up and dropped it off at Hilo airport. The guy there at the desk had the best customer service and personality both days.Reviewed 19 Mar. 2022

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8.0

Pick up in Hilo was fast and easy, unusual these days for rental cars.Reviewed 26 Feb. 2022

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8.0

we rented a full size SUV for 4 adults and a 3 year old and it was very spacious and comfortable. The only problem we had was that the drivers side rear tire would not hold air. we had to hit a gas station virtually every day to keep the pressure close to where it was supposed to be.Reviewed 23 Feb. 2022

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2.0

Jose did the very best with what he had to work with. However, the car type we had PAID FOR IN ADVANCE was not held for us. Jose said we had a pickup time of noon but we did not show up until 5pm. So they assumed we were no show. Why didn’t they call? The only cars he had left were Camaros and Mustangs. I realize they are premium cars but we could not get our luggage in the Camaro. Using the mustang we had to put one suitcase in the back seat. The mustang was not easy to use for our vacation purposes.Reviewed 18 Feb. 2022

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10.0

The pick up window area was very crowded and there isn’t really any place to wait comfortably. Staff was nice, although pick up was slow. Overall it was a good experience and I would definitely recommend it to anyone.Reviewed 28 Nov. 2021

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10.0

Rental very convenient in airport. Staff was friendly and informative. Quick service and nice, clean car. Return was simple and efficient. All around good experience.Reviewed 15 Nov. 2021

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7.9

The car was great other then the fact that a/c would cut in and out.Reviewed 18 Aug. 2021

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10.0

Pros:Ease of pickup and drop off location at Hilo airportCons:Car could’ve been a little cleaner.Reviewed 6 Jun. 2021

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10.0

Pros:Staff was very accommodating, rental was top notch!Cons:The website is not very user friendlyReviewed 8 May 2021

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2.0

Pros:hertz car rental rep. is very nice. We cancel the booking due to we were not allow to enter HI, we arrived at Honolulu at 05:00am on Monday with hawaiin airline en rout to Hiloi, but we were not allow to unless we agree to be quarantine for 10 day,yet our time to stay in HI only 7 day, so we decided to fly back to Las Vegas the same day, we called hertz car rental and we inform that we need to call expedia.com to get the refund, the 800# weren't answer for 2 day, finally got live person answer and we were to direct to call another #, the number he gave us wes the wrong #. 3 days pass finally talked to the rep. and he said to to confirm with hertz, and they will call back, in short they told us not to expect a refund at all.Cons:We will not recommend to book anything thru racrental.com, getting a red tape all around, book direct to hertz car rental or any other well known car rental such as avis or enterprise.Reviewed 6 May 2021

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10.0

Pros:YesCons:They were very fast and efficient.Reviewed 4 Feb. 2021

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• How much does it cost to rent a car from Hertz at Hilo Intl Airport?

  On average a rental car from Hertz at Hilo Intl Airport costs C$ 104 per day.

• What is the most popular rental car from Hertz at Hilo Intl Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Hilo Intl Airport.

• Where can I find Hertz car rentals at Hilo Intl Airport?

  2355 Kekuanaoa Street#15 is the closest Hertz rental location to Hilo Intl Airport. The telephone number for this location is +1 808 935 2898.

• Does Hertz offer shuttle or airport pick-up services from Hilo Intl Airport (ITO)?

  Yes