Book Hertz car rentals at Hilo Intl Airport

Reviews

Recent reviews

Traveler rating

Excellent

38

Good

6

Okay

2

Mediocre

4

Poor

0

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car was cleancustomer service

pick up the carcar was dirty

car availablecredit card

rented a cargreat experience

pick up and droplocation was closed

friendly staffwrong location

10.0

Pros:YesCons:They were very fast and efficient.Reviewed 4 Feb. 2021

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6.0

Cons:They didn't have a contact card for me they gave me a small SUV and when I tried to rent a car the third time in 1 week there wasn't anything availableReviewed 21 Aug. 2017

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10.0

Pros:Quick servixeReviewed 9 May 2017

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9.6

Pros:Easy access from terminal. Quick and simple return.Reviewed 11 Jul. 2017

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10.0

Easy Breezy!Pros:Everything!Cons:N/AReviewed 2 May 2017

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7.2

complicated electronic car with poor directionsCons:Display screen that distracted driving, especially at night. Couldn't figure out how to tun it off. Advise bringing duct tape for such cars/Reviewed 18 Dec. 2017

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10.0

Pros:Wick setviceCons:Drop box at end was covered. I didn’t want to stand in line again to returnReviewed 17 Jun. 2018

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9.6

Great service and pricePros:The service was exceptionally friendly (Wendy!).Cons:Now I know I don't want a Mazda SUV. I just din't like the layout.Reviewed 19 May 2018

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10.0

Great carPros:Easy to rent. Great service.Reviewed 22 May 2017

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10.0

Great customer service!Pros:Great customer service!Reviewed 24 Jan. 2019

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3.2

rude customer servicePros:car priceCons:lack of communication and bad attitude by front desk personnel.Reviewed 12 Jun. 2017

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6.8

Pros:Drop off was easy. Van was clean and spacious.Cons:I booked my van through CarRentals.com under Hertz and was charged the total amount of the car at the time of booking (about $260). When I got to Hertz at the airport, the rental agent asked for my card. I could tell the agent was not having a good morning, she wasn't the friendliest person. I gave my card to her but she said it was denied (i'll get back to this later). When I asked the agent why she was trying to run my card in the first place, she said she had to put a $200 deposit on it. I explained to her that I already pre-paid for the van so I didn't understand why I had to put down an extra $200. She told me because I booked through an outside company, they didn't get that payment yet so I couldn't take their van without putting down a deposit. This seemed odd to me. Because my card was denied and I didn't have another form of payment, my boyfriend had to use his credit card. Because he used his card, the agent said he had to be added on as an extra driver. This ruined everything because we were then charged an extra $120 "underage driver" fee since my boyfriend is 24 and turns 25 in a month. This defeated the purpose of me booking the rental car to begin with since I'm already 25. So overall, we had to be charged all these extra fees for something they didn't tell us about earlier. I called my bank to see why my card was declined and it was because they placed it on "hold" since it was being used out of state. So I guess this part was my fault for not calling my bank earlier and telling them I was going to be out of state. BUT- it still doesn't cover the fact that I was unaware that another deposit was going to go on my card after I already paid for the van months in advance.Reviewed 17 Jul. 2017

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• How much does it cost to rent a car from Hertz at Hilo Intl Airport?

  On average a rental car from Hertz at Hilo Intl Airport costs C$ 66 per day.

• What is the most popular rental car from Hertz at Hilo Intl Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Hilo Intl Airport.

• Where can I find Hertz car rentals at Hilo Intl Airport?

  2355 Kekuanaoa Street#15 is the closest Hertz rental location to Hilo Intl Airport. The telephone number for this location is +1 808 935 2898.

• Does Hertz offer shuttle or airport pick-up services from Hilo Intl Airport (ITO)?

  Yes