Book Hertz car rentals at Hilo Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

8

Very good

3

Good

1

Okay

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Fair

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3

10.0

Rental very convenient in airport. Staff was friendly and informative. Quick service and nice, clean car. Return was simple and efficient. All around good experience.Reviewed 15 Nov. 2021

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10.0

Pros:Staff was very accommodating, rental was top notch!Cons:The website is not very user friendlyReviewed 8 May 2021

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2.0

Pros:hertz car rental rep. is very nice. We cancel the booking due to we were not allow to enter HI, we arrived at Honolulu at 05:00am on Monday with hawaiin airline en rout to Hiloi, but we were not allow to unless we agree to be quarantine for 10 day,yet our time to stay in HI only 7 day, so we decided to fly back to Las Vegas the same day, we called hertz car rental and we inform that we need to call expedia.com to get the refund, the 800# weren't answer for 2 day, finally got live person answer and we were to direct to call another #, the number he gave us wes the wrong #. 3 days pass finally talked to the rep. and he said to to confirm with hertz, and they will call back, in short they told us not to expect a refund at all.Cons:We will not recommend to book anything thru racrental.com, getting a red tape all around, book direct to hertz car rental or any other well known car rental such as avis or enterprise.Reviewed 6 May 2021

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10.0

Pros:YesCons:They were very fast and efficient.Reviewed 4 Feb. 2021

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8.0

Pros:The vehicle was ver clean and comfortable.Cons:The counter person was impersonal and unfriendly.Reviewed 22 Nov. 2020

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10.0

Pros:Ease of picking up and dropping off. Shuttle driver and staff were very helpfulReviewed 26 Jun. 2019

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10.0

Great customer service!Pros:Great customer service!Reviewed 24 Jan. 2019

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10.0

Hilo, Hawaii Hertz with AlohaPros:The wonderful Aloha spirit with the employees and a very nice upgraded vehicleCons:Are you kidding?!! Nothing to dislike about Hertz Hilo Airport experienceReviewed 15 Jul. 2018

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10.0

Easy Process. New Car.Pros:Check in an check out was fast and easy. Got a spotless car that looked new. Price was great.Reviewed 20 Jun. 2018

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2.4

Pack a lunchCons:There’s Hawaiian time then there’s hertz time. I checked in with the agent at the desk and they told me the vehicle I rented would be right up as it was just washed. 20 mins later I asked if they could follow up on the eta and they said “they should be pulling up any second now”. At this point my infant daughter is on the verge of a meltdown. 40 mins after signing my contract, still no car. “I just checked and they’re rounding the turn sir”. At this point I’m already checking with other rental companies to get any vehicle with A/c so I can get my family out of the sun. Advised I would have to pay the cancellation fee and weighed the additional time it would take to handle writing up another contract, we opted to wait ANOTHER 22 mins! 62 mins after signing my contract, infant loosing it, sitting in a hot [un-cleaned] vehicle, I vowed NEVER to choose hertz again. Start your vacation off correctly using another rental company.Reviewed 18 Jun. 2018

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10.0

Pros:Wick setviceCons:Drop box at end was covered. I didn’t want to stand in line again to returnReviewed 17 Jun. 2018

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9.6

Great service and pricePros:The service was exceptionally friendly (Wendy!).Cons:Now I know I don't want a Mazda SUV. I just din't like the layout.Reviewed 19 May 2018

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More

• How much does it cost to rent a car from Hertz at Hilo Intl Airport?

  On average a rental car from Hertz at Hilo Intl Airport costs C$ 70 per day.

• What is the most popular rental car from Hertz at Hilo Intl Airport?

  Intermediate (Jeep Wrangler or similar) is the most frequently booked rental car type from Hertz at Hilo Intl Airport.

• Where can I find Hertz car rentals at Hilo Intl Airport?

  2355 Kekuanaoa Street#15 is the closest Hertz rental location to Hilo Intl Airport. The telephone number for this location is +1 808 935 2898.

• Does Hertz offer shuttle or airport pick-up services from Hilo Intl Airport (ITO)?

  Yes