8.0
Everything was perfect except for the check-in, There was a long line and only one person at the counter. We waited for more than 20 minutes to pick up the car. The agent was quite nice, however, The car was excellent.Reviewed 14 Jul. 2023
review from![kayak]()
2.0
I had a personal issue and could not make the trip. I tried to cancel but NO Cancelations accepted I re-booked my trip on June 6 but will never use your service again. Dollar rent a car was not helpful they could have changed the dates to the new date but did not VERY DISAPOINTEDReviewed 12 May 2023
review from![kayak]()
10.0
The last few years renting a car has been unpleasant. Manchester Dollar rental was a refreshing experience- probably driven by its small scale. Staff was friendly, car immediately available, much nicer and bigger model than we booked online. We’ll be back, thanks.Reviewed 7 Aug. 2022
review from![kayak]()
2.0
The car smelled extremely bad like smoke and was not clean. There was barely any trunk and it was not a large enough suv like expected.Reviewed 7 Mar. 2022
review from![kayak]()
10.0
Nice good car and smooth transactions. Just waiting to see what will happen with the freeways tollsReviewed 15 Nov. 2021
review from![kayak]()
10.0
Easy process. No surprises.Reviewed 9 Nov. 2021
review from![kayak]()
10.0
No problems...that’s all I want.Reviewed 1 Nov. 2021
review from![momondo-kyk-wl]()
2.0
Cons:The car for a flat tire while I was driving and dollar refused to reimburse me. I had to pay for a tow truck and tire replacement (and spend time) dealing with this because the car had a bad tire. Horrible customer service.Reviewed 16 Jun. 2021
review from![kayak]()
4.0
Pros:Drop off was easy, pick up was fine but all of the chargers were unclearCons:The car smelled of smoke when we picked it up. It had sticker residue on all of the windows. It didn’t seem like it was thoroughly cleaned - lots of dust/dirt throughout the interior. Didn’t make us feel like it was properly cleaned especially during a pandemic. Very disappointing.Reviewed 29 Mar. 2021
review from![kayak]()
4.0
Cons:Car smelled like cigarettes, called Priceline to review options of returning the vehicle as the booking was made through them. Priceline customer service is horrible as they take 10 business days to respond to any requests, by the time my rental would be due back. Never using Priceline againReviewed 25 Jan. 2021
review from![kayak]()
10.0
Pros:yesCons:completely satisfied with experience, good customer serviceReviewed 2 Jan. 2021
review from![kayak]()
8.8
Pros:Staff made things simpleCons:A little more style for a little less rateReviewed 27 Feb. 2020
review from![kayak]()