10.0
Wonderful experience. So easy to work with. So accommodating. Refreshing experience in this industry.Reviewed 6 Oct. 2023
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10.0
Cons:When I initially called it sounded like they weren't going to be able to provide a large 4 WD vehicle. They said to call 72 hours out, and when I did, the second person said no problem! And got us one! Thanks....Reviewed 29 Dec. 2020
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10.0
Pros:So fast and easy for pick up and drop off! The vehicle, Mazda cx-9 was great!!Cons:Things were terrific!!Reviewed 20 Oct. 2020
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9.2
Pros:Great peopleCons:Prices are high for the vehicleReviewed 19 Jul. 2020
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10.0
Pros:This was the easiest rental car experience of my life. Great service from "Jason". I phoned from the airport and he picked me up in a snowstorm. Had the car running to keep it warm for me. The entire process was seamless; drop off was excellent as well. Thank you!Cons:The location of the rental place was about 8 minutes from the airport. In a perfect world, it would be AT the airport, but given how small Missoula is, and how quickly the shuttle process worked, it was a pretty minimal issue.Reviewed 8 Oct. 2019
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10.0
Pros:Staff was friendly, helpful, and fast with service.Cons:Nothing, really. Short of being located at the airport, I can't think of a thing to improve.Reviewed 25 Sep. 2019
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10.0
Pros:Staff is always friendly. Ease of drop off and pickup. Parking available (can leave my car on site).Reviewed 19 Aug. 2019
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8.0
Pros:Friendly Staff but has no airport LocationCons:Airport pickup area, newer cars.Reviewed 17 Jul. 2019
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10.0
Pros:Staff was awesome! Very friendly and very helpfulCons:nothing reallyReviewed 26 Jun. 2019
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10.0
Pros:It was a very friendly, clean, helpful and great experience!!!Cons:NothingReviewed 21 Jan. 2019
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6.0
Rentals Cannot Leave the StatePros:Friendly people. Once you dive into the rental agreement, everything is there.Cons:My issue is more with Kayak than it is with Dollar. Kayak Suggested Dollar using my criteria. I wanted unlimited miles, that wasnt on the agreement when I got to the counter. I wanted a rental that can leave the state....not here at this Dollar you cant. By the time I showed up at the counter, we had lost any benefit of early reservation (during a holiday weekend) and 5-10% price reduction of the competitors due to advance payment. We were forced to find another alternative with kids in tow, calling rental companies an hour before some of them close. Most rentals in Missoula charge airport fees even if they are not near the airport. There are only one or two that do not. Pretty frustrating.Reviewed 27 Nov. 2018
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10.0
Pros:Very friendly and helpful staff.Reviewed 17 Oct. 2018
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