Book E-Z Rent-A-Car car rentals in Arlington

Reviews for E-Z Rent-A-Car in Arlington

Recent reviews

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2.0

Cons:notify whether it's cancelable or notReviewed 9 Sep. 2019

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7.6

Cons:The car smelled like body odorReviewed 12 May 2019

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7.6

A little awkward on the pick upPros:Car was nice and clean. People were niceCons:Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brandsReviewed 15 Sep. 2018

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3.2

one of the worst car rental experiences I've hadPros:The car was pretty clean and drove decently. There were no major dents or scratches.Cons:Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.Reviewed 13 Mar. 2018

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2.0

They closed early and stranded us at the airportCons:Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.Reviewed 21 Feb. 2018

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2.0

Pros:Nothing, EZ rental seems like a scam did not pick up rentalCons:They do not properly inform customers and try to add hidden charges.Reviewed 16 Feb. 2018

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2.0

Missing CarPros:When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.Reviewed 14 Feb. 2018

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10.0

Quick and easyPros:The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.Reviewed 11 Feb. 2018

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6.0

Would pay extra at a competitor next timePros:We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.Reviewed 4 Feb. 2018

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8.8

Pros:I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.Cons:I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.Reviewed 20 Jan. 2018

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4.0

Not at DCA!Cons:You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.Reviewed 8 Jan. 2018

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3.6

Rude staff, dirty carPros:Quick pick up and drop off, also cheap price.Cons:The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.Reviewed 6 Jan. 2018

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• Has the E-Z Rent-A-Car rental car policy in Arlington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) E-Z Rent-A-Car will continually update its policies accordingly. Please contact E-Z Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of E-Z Rent-A-Car here: Coronavirus (COVID-19) update from E-Z Rent-A-Car

• What is the most popular rental car from E-Z Rent-A-Car in Arlington?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from E-Z Rent-A-Car in Arlington.

• How many car rental locations does E-Z Rent-A-Car have in Arlington?

  E-Z Rent-A-Car has 1 rental location in Arlington. Take a look at our E-Z Rent-A-Car rental location map to find the best rental cars near you.

• Does E-Z Rent-A-Car have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does E-Z Rent-A-Car offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  No (According to our data)

• Does E-Z Rent-A-Car have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does E-Z Rent-A-Car offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes