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10.0
Very convenient and good serviceReviewed 11 Oct. 2022
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10.0
Everything was really smooth. They had 4 different cars to choose from at pick up and drop off went very quickly.Reviewed 6 Aug. 2021
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4.0
Pros:Reserved a mini-van online and called Enterprise support to confirm that mini-van will be available that weekend. They assured that either mini-van or something similar will be available that weekend. Then got a call a day before that they couldn't guarantee the vehicle that I wanted. I ended up getting a small SUV. Very disappointing!Cons:This car company doesn't seemed to guarantee a vehicle you reserve online. I went through couple Enterprise rental location and both couldn't provide mini-van or large SUV.Reviewed 7 Apr. 2021
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8.0
Cons:It would have been better if the attendant located my reservation with the reservation number as opposed to scanning my drivers license. It would have saves 30 minutes.Reviewed 16 Dec. 2020
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9.2
Pros:All was easy!Cons:The price was high compared to rental prices I’ve experienced before. It was a big chunk of our weekend expense.Reviewed 13 Oct. 2020
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10.0
Cons:Nothing it was outstanding I really appreciate you allReviewed 3 Jul. 2020
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9.2
Pros:Staff friendly. Easy pick up and drop off.Cons:Bit of a line up at 9 when it opened so took 30 minutes to get the car.Reviewed 29 Jun. 2020
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10.0
Pros:Staff at Crystal City location very nice and helpful. Car was great, super comfortable, and the price was fantastic.Reviewed 11 May 2020
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7.2
Cons:Wouldn’t take debit card. No mentioned in bookingReviewed 12 Feb. 2020
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3.6
Pros:Staff was niceCons:They were out of cars when I went to pick one up.Reviewed 1 Sep. 2019
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8.8
Imminent disaster, but worked out great.Pros:The gentleman who helped me was quite wonderful. I regret I cannot recall his name.Cons:My on-line reservation somehow got botched up, and was listed for one day rather than four. Fortunately the location was able to accommodate me when I arrived. I did not know that the location was going to be closed on the day I returned the vehicle; it would have been nice to have been warned in advance so it wouldn't have been a surprise.Reviewed 3 Jan. 2019
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8.8
Pros:The Enterprise representative, Mr. Inman, was very professional and courteous when I picked up the car and when I returned it.Cons:There was no ice scraper in the car to clean the windows when they iced up in Pennsylvania. This delayed me several times, and I had to buy one at a hardware store.Reviewed 1 Dec. 2018
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