Book Payless car rentals in Arlington

Reviews for Payless in Arlington

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

4

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get the careven though

car availablesaid they would

car was clean

2.0

I need my receipt for a expense report due two days ago. Where is my receipt?!?Reviewed 11 Sep. 2022

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2.0

Couldn’t rent the car because I needed a one-way rental, and because the car could not be returned on Sunday or Monday. I have yet to receive a refund.Reviewed 8 Sep. 2022

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6.0

Easy pick up and drop off. The vehicle was not good. Drove poorly, had vibrations at highway speed and bad alignment.Reviewed 19 Jun. 2022

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8.0

Need to streamline the checkin process and have additional agentsReviewed 4 Jun. 2022

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4.0

Pros:While picking up and dropping off was fine, the car stunk of cigarette smoke. That made our very long road trip dismal.Cons:Have cars that don't stink of cigarette smoke.Reviewed 26 Jun. 2021

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6.0

Pros:Clean carCons:Difficult to find staff at dc airport - mixed with Avis and othersReviewed 29 Mar. 2021

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2.4

Pros:Absolutely nothing - The entire experience was a nightmare.Cons:The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.Reviewed 8 Oct. 2020

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4.8

Pros:Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interestedReviewed 20 Sep. 2020

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2.8

Pros:I was able to get a different call after all the warning lights on my first car came on.Cons:People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.Reviewed 15 Sep. 2020

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4.0

Cons:The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.Reviewed 5 Jul. 2020

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6.0

Cons:There wasn’t anyone to receive the car at drop off and they didn’t check in the car.Reviewed 19 Jun. 2020

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3.6

Pros:Staff was friendly at pickupCons:Car was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.Reviewed 18 May 2020

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More

• 5.6 /10Avis Car Rentals at Arlington
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• 5.0 /10Hertz Car Rentals at Arlington
• 8.2 /10Alamo Car Rentals at Arlington
• 8.5 /10Enterprise Rent-A-Car Car Rentals at Arlington
• 5.7 /10E-Z Rent-A-Car Car Rentals at Arlington

• Has the Payless rental car policy in Arlington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Arlington?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Payless in Arlington.

• How many car rental locations does Payless have in Arlington?

  Payless has 1 rental location in Arlington. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  No (According to our data)

• Does Payless have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes