Book Payless car rentals in Arlington

Arlington, VA, United States
23 Sep — 30 Sep
Arlington, VA, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Arlington

Overall Rating5.2 OkayBased on 42 reviews
Cleanliness
5.6
Comfort
6.0
Overall
4.7
Pick-up/Drop-off
4.8
Value for money
5.1

Recent reviews

Traveler rating
6
2
10
7
0
Find reviews that mention:
4.8
Pros:Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interestedReviewed 20 Sep. 2020
review fromkayak
6.0
Pros:Clean carCons:Difficult to find staff at dc airport - mixed with Avis and othersReviewed 29 Mar. 2021
review fromkayak
3.6
Pros:Staff was friendly at pickupCons:Car was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.Reviewed 18 May 2020
review fromkayak
4.0
Cons:The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.Reviewed 5 Jul. 2020
review fromkayak
2.8
Pros:I was able to get a different call after all the warning lights on my first car came on.Cons:People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.Reviewed 15 Sep. 2020
review fromkayak
6.0
Cons:There wasn’t anyone to receive the car at drop off and they didn’t check in the car.Reviewed 19 Jun. 2020
review fromkayak
2.4
Pros:Absolutely nothing - The entire experience was a nightmare.Cons:The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.Reviewed 8 Oct. 2020
review fromkayak
5.2
fuel service charge for car with full tank of gasPros:the car was goodCons:Immediately prior to returning the vehicle, i went to a gas station close to the airport to fill the tank. Upon returning the vehicle I saw a fuel service charge on my receipt. When I asked about it I was told the tank was not full, even as I was looking directly at the indicator which clearly demonstrated it was. After some arguing a manager made a note on my receipt to have the fuel charge removed, but told me to go talk to the service counter - which would have required standing in a long line. I left and am calling my credit card company regarding the fraudulent fuel charge.Reviewed 29 Dec. 2018
review fromkayak
6.4
No one minding the storePros:Getting a car that worked well, got good mileage. That Avis matched our Payless reservation costCons:There was no rental agent available. After waiting 15 minutes, I asked an Avis clerk who wasn’t busy if anyone was working the Payless station (there were 2 of us in line). He went to find an agent and after several more minutes, opened the computer, got our reservations and booked us in Avis rentals at matching cost.Reviewed 12 Apr. 2018
review fromkayak
5.6
Cons:Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.Reviewed 21 Feb. 2019
review fromkayak
4.0
terrible servicePros:the car was okCons:there was just one person helping to process the order. he didn't seem to know what he was doing, it took more than half an hour with each person he had to help. plus he made mistakes such as not writing down the right milage.Reviewed 18 Jun. 2018
review fromkayak
4.0
Pros:While picking up and dropping off was fine, the car stunk of cigarette smoke. That made our very long road trip dismal.Cons:Have cars that don't stink of cigarette smoke.Reviewed 26 Jun. 2021
review fromkayak

Where can I find Payless car rentals in Arlington?

2500 National Avenue, Payless car rentals

Address

2500 National Avenue

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+1 800 729 5377

Good to know

Most popular location

2500 National Avenue

Most popular car type

Full-size

FAQs about renting a car from Payless in Arlington

  • As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Payless in Arlington.

  • Payless has 1 rental location in Arlington. Take a look at our Payless rental location map to find the best rental cars near you.

  • No (According to our data)

  • No (According to our data)

  • No (According to our data)

  • Yes