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10.0
When returning the vehicle, I was most impressed with James. His genuine friendliness and super customer service should be recognized and rewarded. Thanks again to James!Reviewed 16 Feb. 2022
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7.9
Car wasn't clean upon pick-up but attendant was helpful and friendly. Also, windshield wipers were very bad -- we had to get them replaced several days later.Reviewed 8 Aug. 2021
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2.0
Pros:The supervisor trying to do his best with the situationCons:Provide the total of the rental with all the fees that were going to be associated with the rental. I did use my rental because of the hidden fees that brought the total over a $1000 dollars and it needing to be on a credit card.Reviewed 10 Aug. 2020
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10.0
Pros:Friendly staff in both ABQ and DEN.Reviewed 10 Jul. 2020
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10.0
Pros:Easy and quick pickup and very easy dropoff. Vehicle was in excellent condition.Cons:With complicated user interface systems and no real standards between manufactures it would be good to offer an orientation to the customer but it would require additional personal.Reviewed 1 Jul. 2020
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8.0
Pros:Staff was friendly and took adequate social distancing/safety measures.Reviewed 20 May 2020
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10.0
Pros:Great customer service, Lots of signs directing people where to go. Employees seemed to care about the customersReviewed 19 Nov. 2019
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7.6
Pros:Straightforward, no problemsCons:Car was relatively old, low-spec (e.g no climate control, only manual air con). But perfectly adequate.Reviewed 24 Sep. 2019
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8.4
Pros:I picked up the car from ABQ and dropped it off in Taos. At drop off in Taos, the staff were friendly, helpful and efficient, which is typical of my positive Enterprise car rental experiences in Taos.Cons:At pick-up in ABQ, although each staff member I encountered was pleasant, the overall pick-up experience was extremely frustrating. Lines were long, and waiting for the actual car after check-in was even longer. Unfortunately this is typical of my Enterprise rental experience in ABQ.Reviewed 6 Sep. 2019
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10.0
Pros:Staff was awesome!!!Cons:Nothing really!Reviewed 19 Aug. 2019
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8.0
Pros:Staff were very friendly. The car got us from A to B.Cons:Nissan needs to put something larger than a wheezy hamster under the hood.Reviewed 3 Jul. 2019
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4.4
Cons:Choosing a different rental companyReviewed 16 May 2019
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