Guest reviews
Overall rating
8.5
Excellent
Based on 12,913 reviews
Cleanliness
9.3
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
8.7
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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2.0
Pros: not a damn thing!
Cons: staff was horrible... I have a video of Josh completely disrespecting me! Manager was “on phone” for 45 min. place is a joke. ill never rent from enterprise again... burn in hell!
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10.0
Pros: Staff was amazing
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10.0
Pros: Rented a brand new Ram 1500 with full back seat. Perfect for my 6’7” passenger in front or back.
Cons: Kiosk failed at final step of check-in. Same with customer next to me, we could have saved plenty of time just getting in line.
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9.6
Cons: Did my reservation wth rentalcars.com. Great price that beat Enterprise Corp. they had trouble finding reservation in BWI but found it eventually. They forgot to mark that tank was half full and I had to return to get them to change on rental contract. At drop off at Boston the charged me to fill up
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4.8
Pros: Took over an hour to get out of the rental and there was no line. Way too difficult to rent from.
Cons: The car needed a wheel balance and Enterprise was rediculously slow.
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9.6
Pros: Efficient service and reliability
Cons: Na
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10.0
Pros: Staff were efficient and accommodating when we needed to switch vehicle type. Check in and check out was quick and easy. Very reasonable price.
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8.0
Pros: Staff was supper friendly and gave me easy dropoff.
Cons: N/A
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6.0
Misclassifying car sizes
Cons: Corolla is not a midsize vehicle
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5.2
bad shuttles at BWI
Pros: car was nice
Cons: BWI shuttles are awful, it took over an hour to get a bus to the rental facility
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6.4
Cons: Our car malfunctioned in the middle of the ride and although our Enterprise reps in Columbus and Baltimore were perfectly fine, the people on the phone directed us to an office in West Virginia (to switch out the cars) that was closed and were utterly useless in helping us understand what was malfunctioning about the car. The car was very poor quality.
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10.0
Wedding Weekend Minivan Shuttle
Pros: Good decision to rent minivan to shuttle out of town/country guests. Also used to bring back a lot of “stuff” from the event.
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10.0
Pros: Staff was amazing
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10.0
Pros: Rented a brand new Ram 1500 with full back seat. Perfect for my 6’7” passenger in front or back.
Cons: Kiosk failed at final step of check-in. Same with customer next to me, we could have saved plenty of time just getting in line.
review from
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9.6
Cons: Did my reservation wth rentalcars.com. Great price that beat Enterprise Corp. they had trouble finding reservation in BWI but found it eventually. They forgot to mark that tank was half full and I had to return to get them to change on rental contract. At drop off at Boston the charged me to fill up
review from
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9.6
Pros: Efficient service and reliability
Cons: Na
review from
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10.0
Pros: Staff were efficient and accommodating when we needed to switch vehicle type. Check in and check out was quick and easy. Very reasonable price.
review from
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10.0
Wedding Weekend Minivan Shuttle
Pros: Good decision to rent minivan to shuttle out of town/country guests. Also used to bring back a lot of “stuff” from the event.
review from
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2.0
Pros: not a damn thing!
Cons: staff was horrible... I have a video of Josh completely disrespecting me! Manager was “on phone” for 45 min. place is a joke. ill never rent from enterprise again... burn in hell!
review from
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4.8
Pros: Took over an hour to get out of the rental and there was no line. Way too difficult to rent from.
Cons: The car needed a wheel balance and Enterprise was rediculously slow.
review from
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6.0
Misclassifying car sizes
Cons: Corolla is not a midsize vehicle
review from
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5.2
bad shuttles at BWI
Pros: car was nice
Cons: BWI shuttles are awful, it took over an hour to get a bus to the rental facility
review from
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6.4
Cons: Our car malfunctioned in the middle of the ride and although our Enterprise reps in Columbus and Baltimore were perfectly fine, the people on the phone directed us to an office in West Virginia (to switch out the cars) that was closed and were utterly useless in helping us understand what was malfunctioning about the car. The car was very poor quality.
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Where can I find Enterprise car rentals in Hanover?
7426 New Ridge Rd, Enterprise car rentals
Address
7426 New Ridge RdHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 833 856 0899FAQs about renting a car from Enterprise in Hanover
How many car rental locations does Enterprise have in Hanover?
Enterprise has 1 rental location in Hanover. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Dulles Intl airport (IAD)?
No (According to our data)
Does Enterprise offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?
Yes
Does Enterprise have a car rental location at the airport: Reagan-National airport (DCA)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Reagan-National airport (DCA)?
Yes
