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2.0
My day rate doubled when I needed to add a day due to flight cancelation.Reviewed 14 Apr. 2023
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8.0
The entrance to the NextCar drop-off line should be marked more clearly. Being in a rush for my flight, I have entered the wrong line (that one of Sixt), it has been difficult to exit through the barriers. At that moment, 4pm, there wasn't a single employee at the nearby NextCar counter to assist.Reviewed 15 Nov. 2022
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2.0
I ended up having to switch to Alamo because they are only open two days a week. And I wanted my car at 1 AM and apparently that is not possible. I wasn’t able to talk to a person. The person who chatted with me could not help me either. I ended up just doing it online. And paying quite a bit more!Reviewed 7 Nov. 2022
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2.0
Really rude customer service from the BWI next car rentals . Didn’t know if not from MD u can’t use credit cards that aren’t linked to a bank . Will never use them againReviewed 1 Nov. 2022
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10.0
I would rent from them again. Price was very good.Reviewed 31 Oct. 2022
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10.0
Great service at BWIReviewed 11 Sep. 2022
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6.0
We reserved an 11-seater van and we got a 7-seater van instead. The agent said they’ve all been reserved ahead of time….I guess he was being funny because I thought that’s what we did and still did us no good. . I tried to call ahead to ensure this didn’t happen but these businesses were difficult to get through. Lesson learned.Reviewed 6 Sep. 2022
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10.0
Everyone was very concerned and dedicated toward great!Reviewed 8 Aug. 2022
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2.0
They should be shut down. Do not use NextCar.Reviewed 3 Jul. 2022
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10.0
Liked hybrid car. Performed well. Great mileage.Reviewed 18 Jun. 2022
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4.0
Vehicle windows and mirrors were dirty. No one to bring the car to you or show you to the vehicle at pick up. They said it was due to covid but that excuse is getting old and it's just a way for them to cut staffing and save money. Same thing at drop off. No one around, not even any sort of security to help ensure customer safety. From a customer service perspective it was a pretty poor experience. Otherwise, the vehicle was adequate.Reviewed 10 Apr. 2022
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10.0
Next car may be your next car also. All car companies @BWI are all off site together and require a shuttle, so go with the cheapest for the size you like essentially. ( Except SiXT which had poor service in past).Reviewed 15 Mar. 2022
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