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10.0
Very convenient location - especially if you stay a Hoboken resident who is parking their daily vehicle in the town’s vacation parking spots. This enterprise location is in the same parking lot.Reviewed 30 Nov. 2021
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10.0
Pros:The woman who helped me both rent and return the car was incredibly nice and easy-going, and made the process painless.Cons:My only complaint is that the drop-off was a little confusing. The entrance to the garage only listed "Parking," and the sign for Enterprise wasn't visible until you'd pulled into the parking garage.Reviewed 30 Dec. 2020
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9.2
Pros:she was super helpful and niceReviewed 29 Jan. 2019
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10.0
Pros:They were very accommodating with price change as did not charge the correct amount at first.Reviewed 9 Jun. 2017
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7.2
Good and BadPros:They had a wonderful young lady drive me to the metro after my rental. She was pleasant and professional. The car was ok.Cons:I arrived later than expected and even though I had confirmed my reservation and they had given my car to someone else. The man at the desk was very dismissive of me. I found him quite rude. They then had to drive me 20min away to another location to pick up another vehicle. The car smelled so strong of air freshener that it made me nauseous.Reviewed 3 Jan. 2017
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10.0
PerfectionPros:This was a great experience from top to bottom and I would undoubtedly rent from them again. They took such great care of us and were even kind enough to offer a free upgrade!!! Really made our weekend an enjoyable time!Reviewed 12 Dec. 2016
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10.0
Great servicePros:A small super friendly business in the middle of Jersey City. I needed to rent a car on short notice, they had what I wanted at a competitive price I dodn't have to go out to the airport to get a car - they were near by and it could not have been betterReviewed 26 Nov. 2016
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5.6
Just okayPros:They call you the day before to collect info to speed up your check out process.Cons:The car wasn't clean when I picked it up and it seemed that it hadn't been maintained. Windshield wipers obviously needed to be replaced.Reviewed 6 Nov. 2016
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4.0
Pros:The experience of selling insurance was confusing. We purchased it only to find out later that it was unnecessary. We already had the coverage through my credit card. a better explanation of the coverage would be ideal. The car itself was terrible. zero pickup and it was dirty. (Had someone else's takeout food under the seat.)Cons:the staff was niceReviewed 4 Oct. 2016
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9.6
Great experience with value for moneyPros:We were blocked from the Hoboken accident and couldn't get to the original spot to get our car but then we found another one to pick up with a upgraded model. Very nice assistance and nice driving experience with a new car at about 3000 miles ride history.Reviewed 1 Oct. 2016
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5.6
Cons:Car was not ready at scheduled pick-up time.Reviewed 27 Sep. 2016
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10.0
Pros:Great price.Cons:I felt pressured to purchase supplemental insurance at pick up. But they were very patient with me calling my insurance company and credit card company to find out what their coverages were. I denied the coverage and all was fine.Reviewed 11 Aug. 2016
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