Book Enterprise car rentals in Hoboken

Hoboken, NJ, United States
29 Sep — 6 Oct
Hoboken, NJ, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Hoboken

Overall Rating8.8 ExcellentBased on 29 reviews
Cleanliness
8.7
Comfort
9.0
Overall
8.8
Pick-up/Drop-off
8.7
Value for money
8.9

Recent reviews

Traveler rating
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Find reviews that mention:
9.6
Pros:The staff were friendly and helpful. There were no hidden costs and the car was great.Cons:IReviewed 12 Aug. 2016
review fromkayak
9.2
A+ Customer ServicePros:Well to get a good deal, you gotta cross the river and pick up in Hoboken,NJ. Coming from Bklyn, NY that's a bit away. Anywho but im a sucker for a deal. Sat the office closed at 1pm...yeah weird time to close. But I get why they do it. Enterprise cares about their employees enough to give them a full 24hrs straight not working. Anywho I got lost! i had called 3 times to make sure they would leave and the guy on the phone said sure. I arrived at 1:08pm and no one was there! Then an Angel in high heels walks towards the office!!! I beg her to help me cause i desperately need this vehicle. In the end the car I ordered was rented. But she gave me a mini van instead which actually was what i really needed in the end! The customer service made all the little snafoos that happen in regular business are easier to handle with People caring for other people! Good job and Kudos to the lady with curly hair and heels @the hoboken enterprise! Many Thank Yous!!Reviewed 7 Nov. 2015
review fromkayak
2.0
Drugs found in vehicle.Pros:Some of the staff were polite.Cons:Upon returning to our rental car after breakfast in VA we found a parking ticket on the windscreen due to expired registration. We thought this must be a mistake as this is a rental car, so we checked the registration in the glove box. Upon opening the glove box we found cannabis, presumably from a previous renter. After finding this we decided to look in the center console, where we found cannabis residue and a strong odor upon opening. We also confirmed that the registration has expired 2 weeks ago. Firstly, this car was a police magnet due to expired registration. Secondly, we were given a car with illegal drugs inside. If we had been pulled over (or at the car when the ticket was issued) & police decided to search the car we would most likely have ended up in jail. This is beyond unacceptable. I have made a complaint and am still waiting for Enterprise to respond. When we returned the vehicle the woman at the counter apologized but had the nerve to say she couldn't go back in time & remove the drugs prior to us renting the car. She also said the car was probably delivered from another location & tried shifting the blame. We rented & returned to the same location. I expect staff at that location to check registration & give the car a quick once over. I do not expect staff members to attempt time travel as she suggested, I do expect accountability & resolution.Reviewed 17 Oct. 2017
review fromkayak
10.0
Pros:The woman who helped me both rent and return the car was incredibly nice and easy-going, and made the process painless.Cons:My only complaint is that the drop-off was a little confusing. The entrance to the garage only listed "Parking," and the sign for Enterprise wasn't visible until you'd pulled into the parking garage.Reviewed 30 Dec. 2020
review fromkayak
9.6
Great customer servicePros:Customer service on both pick up and drop off were excellent. Car price was better than other websites. Also when I called the office in Hoboken with questions and to get directions they were very helpful.Reviewed 27 Jul. 2016
review fromkayak
4.0
Pros:The experience of selling insurance was confusing. We purchased it only to find out later that it was unnecessary. We already had the coverage through my credit card. a better explanation of the coverage would be ideal. The car itself was terrible. zero pickup and it was dirty. (Had someone else's takeout food under the seat.)Cons:the staff was niceReviewed 4 Oct. 2016
review fromkayak
8.4
Excellent service with minor problemsPros:The service was smooth from beginning to endCons:The car wasn't very clean. And I booked as Hyundai accent ot similar, although there was ana accent I have been given a ford fiesta?Reviewed 20 Sep. 2017
review fromkayak
10.0
Pros:Staff was extremely friendly and accommodating. Was able to change my pickup time the day before without issue, and didn't spend any time waiting in line or being pressured into spending money on extra things. Would use them again.Reviewed 22 Aug. 2016
review fromkayak
8.8
Cons:I can get the same car 20 miles outside the city with my family and it's a third of the price. I know city living is more expensive, but this is absurd.Reviewed 24 Aug. 2016
review fromkayak
10.0
Pros:They were very accommodating with price change as did not charge the correct amount at first.Reviewed 9 Jun. 2017
review fromkayak
10.0
ExcellentPros:It's the second time I rent a car from this location/vendor and again the service was excellent, very courteous. We got upgraded to a nice SUV. Highly recommend it. Best deal around Manhattan.Reviewed 18 Jan. 2016
review fromkayak
5.6
Cons:Car was not ready at scheduled pick-up time.Reviewed 27 Sep. 2016
review fromkayak

Where can I find Enterprise car rentals in Hoboken?

112-134 River St, Enterprise car rentals

Address

112-134 River St

Hours

Monday07:30 - 17:30
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00
Sunday13:00 - 16:00

Phone

+1 201 963 7123

Good to know

Most popular location

112-134 River St

Most popular car type

Compact

Top tips for renting a car from Enterprise in Hoboken

  • Compact rental cars from Enterprise in Hoboken are around 67% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Hoboken

  • As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

  • Compact (Nissan Versa or similar) is the most frequently booked rental car type from Enterprise in Hoboken.

  • Enterprise has 1 rental location in Hoboken. Take a look at our Enterprise rental location map to find the best rental cars near you.

  • Yes

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  • No (According to our data)

  • Yes